Summary
Overview
Work History
Education
Certification
CORE COMPETENCIES
SOFT SKILLS
Hobbies
Timeline
Generic

Arjun Adlakha

Senior Associate
Delhi NCR

Summary

Analytical professional with ~4 years of experience in pricing, logistics, and operations across multinational organizations. Skilled at solving complex business problems, optimizing costs, and driving process improvements with measurable results. Proven ability to enhance efficiency, strengthen customer outcomes, and deliver data-driven insights for decision-making. Adept at working across functions, managing stakeholders, and leading initiatives that align with strategic goals. Now seeking to leverage problem-solving, financial analysis, and operational expertise to create impact in management consulting.

Overview

7
7
years of professional experience
3
3
Certifications

Work History

Senior Associate

Genpact
09.2024 - Current
  • Optimized pricing operations across JD Edwards ERP and Salesforce, improving data accuracy by 15% and eliminating revenue leakage, through proactive variance analysis of 500+ pricing entries per week.
  • Resolved supplier discrepancies in pricing and purchase orders, reducing error resolution time by 40% and maintaining 100% SLA compliance for 200+ purchase orders monthly.
  • Audited pricing and invoicing processes end-to-end, strengthening compliance and preventing financial mismatches across the organization.
  • Aligned pricing updates with procurement cycles by partnering with finance and supply chain teams, accelerating price update implementation by 20% and enhancing cost transparency for 300+ suppliers.
  • Delivered actionable pricing insights and variance reports to senior leadership weekly, enabling data-driven decisions that improved supplier negotiations and gross margins by 5–10%.

Logistics Coordinator

Metro Supply Chain
02.2022 - 08.2023
  • Drove process improvement initiatives that boosted customer satisfaction by 30% and increased repeat business by 10%, strengthening client relationships.
  • Oversaw logistics operations for major retailers (Costco, Best Buy, Miele, etc.), ensuring on-time delivery of 500+ shipments monthly with high service reliability.
  • Implemented a real-time monitoring system for fleet operations, cutting delivery delays by 40% and improving SOP adherence by 25%.
  • Executed strategic sourcing programs that reduced supply chain costs by 5% across critical categories, contributing to higher profitability.

Operations Team Lead

EV Logistics
05.2021 - 01.2022
  • Analyzed shift-level KPIs and collaborated with management to implement corrective actions, driving an 18% improvement in order fulfillment accuracy.
  • Directed end-to-end inventory operations (stock rotation, counts, shipping), achieving 97% accuracy and reducing stockouts by 25%.
  • Introduced cost control initiatives on overtime and expenses, boosting productivity and cutting operational costs by 15%.
  • Strengthened safety compliance protocols, increasing equipment uptime by 35% and reducing operational risks.
  • Evaluated supplier performance and enforced quality standards, enhancing vendor reliability and operational consistency.


Customer Experience Associate, Customer Experience Manager

Walmart Canada
03.2020 - 03.2021
  • Developed and executed operational strategies that aligned with corporate logistics goals, driving a 30% increase in revenue and 18% improvement in efficiency.
  • Strengthened compliance by enforcing regulatory protocols and internal policies, achieving a flawless record with zero violations.
  • Implemented loss prevention measures that reduced shrinkage by 15%, protecting profitability.
  • Enhanced customer engagement by leading sales initiatives and product demonstrations, contributing to a 20% growth in upsell and cross-sell revenue.


Trainee

Engineers India Ltd.
06.2018 - 07.2018
  • Supported cost tracking and resource planning, helping monitor project budgets and schedules for ongoing assignments, contributing to timely reporting and process efficiency.
  • Researched and prepared a report on the Insolvency and Bankruptcy Code (IBC), outlining key provisions and implications for corporate restructuring.

Education

P.G.D. - Supply Chain Management

Thompson Rivers University
Canada
01.2021

Bachelor of Economics - Economics

Amity University
India
01.2019

Certification

Sep 25 Management Consulting Mentorship by Growth School.

CORE COMPETENCIES

  • Business Strategy & Market Analysis
  • Data-Driven Problem Solving
  • Process Optimization & Efficiency Improvement
  • Change Management & Transformation
  • Stakeholder Management & Client Engagement
  • Project Management & Execution
  • Benchmarking & Competitive Analysis
  • Cost Reduction & Profitability Improvement
  • Decision-Making Under Uncertainty

SOFT SKILLS

  • Analytical
  • Detail-oriented
  • Problem-solver
  • Adaptable

Hobbies

Football (playing & following global leagues), automotive trends & EV innovations, travel & cultural exploration


Timeline

Senior Associate

Genpact
09.2024 - Current

Logistics Coordinator

Metro Supply Chain
02.2022 - 08.2023

Operations Team Lead

EV Logistics
05.2021 - 01.2022

Customer Experience Associate, Customer Experience Manager

Walmart Canada
03.2020 - 03.2021

Trainee

Engineers India Ltd.
06.2018 - 07.2018

P.G.D. - Supply Chain Management

Thompson Rivers University

Bachelor of Economics - Economics

Amity University

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Arjun AdlakhaSenior Associate