Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Personal Information
Timeline
SalesManager
Arjun  Singh

Arjun Singh

Banker
House No. 89, Aya Nagar, New Delhi

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Asset Desk Manager

Axis Bank Ltd
Gurgaon
08.2022 - Current
  • MIS Management.
  • Sourcing of cross sell products like Saving Account, Current account, General Insurance, Life insurance.
  • Communicated with customers daily to request information and complete paperwork.
  • Documented borrower's information in loan processing system and resolved any discrepancies.
  • Worked with Loan Officer to create application profile in system and review key information at various stages within process.
  • Monitored key dates to obtain information by deadlines.
  • Answered inquiries and provided superior customer service to clients.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
  • Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
  • Contacted customers via mail, telephone and email to relay acceptance or rejection of applications.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.

Assistant Manager (Corporate Salary )

IDFC First Bank
Gurgaon
12.2020 - 08.2022
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Sourcing of cross sell products like Saving Account, Current account, life insurance, general insurance, Credit Card.
  • Aquisition of company code.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Identified issues, analyzed information and provided solutions to problems.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Managed time efficiently in order to complete all tasks within deadlines.

Aquisition Manager ( Credit Card)

Yes Bank Ltd
Gurgaon
08.2016 - 12.2019


  • Managed time efficiently in order to complete all tasks within deadlines.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Built relationships with customers and community to establish long-term business growth.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • MIS Management

Branch Development Executive ( Credit Card)

HDB Financial Pvt Ltd
Gurgaon
03.2015 - 08.2016
  • Recommended products and services to meet customers' credit card and banking needs.
  • Built strong relationships with customers to increase retention and loyalty.
  • Implemented strategies to reduce risk of credit card fraud and identity theft.
  • Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
  • Researched and resolved customer complaints and disputes related to credit card accounts.
  • Assisted customers with questions and inquiries to provide information regarding credit card accounts.
  • Leveraged deep knowledge and understanding of banking industry to handle customer inquiries with increasing complexity.
  • Negotiated payment plans and loan terms with delinquent customers.
  • Investigated and resolved customer disputes related to credit decisions.

Education

M.Com. - Commerce

Vardhman College Bijnor
MJP Rohilkhand University Bareilly
07.2012 - 06.2014

B.Com. - Commerce

Vardhman College Bijnor
MJP Rohilkhand University Bareilly
07.2009 - 06.2012

Skills

Planning and Coordination

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Certification

Awarded from certificate for Star performer for sourcing highest numbers in IDFC First Bank

Hobbies

Travelling, Morning Walk

Personal Information

Marital status - Married

Timeline

Asset Desk Manager

Axis Bank Ltd
08.2022 - Current

Awarded by Certificate & Trophy for Life insurance Contest in IDFC First Bank

05-2022

Awarded from certificate for Star Performer of the Month in IDFC First Bank

04-2022

Awarded from certificate for Star performer for sourcing highest numbers in IDFC First Bank

02-2022

Assistant Manager (Corporate Salary )

IDFC First Bank
12.2020 - 08.2022

Aquisition Manager ( Credit Card)

Yes Bank Ltd
08.2016 - 12.2019

Branch Development Executive ( Credit Card)

HDB Financial Pvt Ltd
03.2015 - 08.2016

M.Com. - Commerce

Vardhman College Bijnor
07.2012 - 06.2014

B.Com. - Commerce

Vardhman College Bijnor
07.2009 - 06.2012
Arjun SinghBanker