Summary
Overview
Work History
Education
Skills
Timeline
Internship
Internship
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Arpit Shishodia

Arpit Shishodia

Senior Solutions Consultant
Gurugram

Summary

Experienced Project Manager/Solutions Consultant with a track record of analyzing, requirement gathering, implementing, and driving the adoption of technology products. Career objective is to work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a person to grow while fulfilling organizational goals.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Senior Solutions Consultant

Happay by (CRED)
Gurugram
06.2022 - Current
  • Ownership solutioning - designed an all-in-one, cloud based software solution for enterprise/Mid- Market customers from Travel & Expense industry.
  • Analyzing the discovery form with sales team and documenting the SOW would bring the ease of development for the feature enhancements by providing the specific user stories. Creating detailed tasks on Salesforce for internal team for better tracking and effective management.
  • Scheduling regular calls with the client right from initiating the Kick-Off call to Go-Live to make sure the client is always up to speed on the deliverables and the status of the implementation.
  • Creating the Go-live scope validation document with coordination of Configuration team to enhance the quality assurance by improving the test scenarios, user training documentation and stage activities and providing key insights on Customer Journey.
  • Tracking Customer experience by conducting milestone surveys using rocketlane.
  • Worked end to end extensively on Enterprise customers such as AIR INDIA, Thermax, Zee Entertainment, STONEX & many more.
  • Gaining trust from client’s end customer by proving daily effective communication through Pulse calls/meetings till Go-Live.

Consultant -I

Highradius Technologies
Hyderabad
09.2020 - 06.2023
  • Full End-to-End ownership of customer project implementation across various regions (US, EMEA, LATAM) -Deductions Management System within HIGHRADIUS SaaS, Fin-tech solution.
  • Working As a POD Lead and delivering 4 parallel Projects and leading a member of 3.
  • Successfully managed the design, development, implementation and testing of custom-built complex workflows and functionalities to make sure product utilization and value is retained for high value Clients such as Mondelez, Kerry Group, Kellogg’s, Lego, Clark's etc
  • Analyzing the fit gaps with Solutions Architects/Product management team and documenting the functional specification documents would bring the ease of development for the feature enhancements by providing the appropriate test cases & specific user stories.
  • Making Customer experience smooth by providing the end-to-end support in UAT implementation till Production Live ensuring to not have a high churn rate.

Education

Bachelor of Technology - Computer Science And Programming

KIIT UNIVERSITY
Bhubaneshwar, India
05.2016 - 08.2020

Intermediate - Science

Delhi Public School
Noida, India
03.2015 - 04.2016

Skills

    Business Consulting , Business Analysis, Requirement Analysis, Agile Project Management, Product Positioning, Business Intelligence/Reporting, Gap/ Requirement Elicitation, Customer Experience

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Timeline

Senior Solutions Consultant

Happay by (CRED)
06.2022 - Current

Consultant -I

Highradius Technologies
09.2020 - 06.2023

Bachelor of Technology - Computer Science And Programming

KIIT UNIVERSITY
05.2016 - 08.2020

Intermediate - Science

Delhi Public School
03.2015 - 04.2016

Internship

Associate Consultant Trainee                                                                         Highradius Technologies , Hyderabad

Jun, 2019 - Aug, 2020


  • Worked as primary consultant in Mondelez
  • Worked under the guidance of Team leads of consulting team to learn scope defining by shadowing the calls.
  • Got trained in RDBMS & Excel extensively
  • Worked with the PMO team to enhance the process by making playbook which defines the milestones responsible in a project.

Internship

Associate Consultant Trainee                                                 Highradius Technologies , Hyderabad

Jun, 2019 - Aug, 2020


  • Worked as primary consultant in Mondelez
  • Worked under the guidance of Team leads of consulting team to learn scope defining by shadowing the calls.
  • Got trained in RDBMS & Excel extensively
  • Worked with the PMO team to enhance the process by making playbook which defines the milestones responsible in a project.

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Arpit ShishodiaSenior Solutions Consultant