Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Arpit Srivastava

Arpit Srivastava

Noida

Summary

Reliable Manager with 4+ years of experience demonstrating high level of ownership and initiative. Proficient in developing effective strategies, building strong client relationships, and managing complex projects. Ability to negotiate terms effectively with excellent communication skills. Successful in fast-paced, multi-role environments to manage goals and team development. History of thriving in Start-ups.

Overview

8
8
years of professional experience

Work History

Growth and Management Manager

GOOD RNOUGH ENERGY PVT. LTD.
Noida
10.2023 - 02.2025
  • Implemented process improvements to enhance workflow and service delivery.
  • Recruited and hired qualified candidates to fill open positions.
  • Oversaw daily operations to ensure team efficiency and productivity.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Evaluated individual and team business performance and identified opportunities for improvement.

Growth & Management Manager (IT)

3GEOMETRIE INNOVATIONS PVT. LTD.
Noida
04.2022 - 02.2023
  • Build and sustain relationships with clients, focusing on understanding their needs.
  • Set and monitor departmental goals, establish team workflows, choose technology to invest in, and facilitate collaboration across the organization.
  • Monitored project progress, identifying potential issues and proposing solutions proactively.
  • Developed training materials and conducted sessions for new team members.
  • Recruited and hired qualified candidates to fill open positions.
  • Negotiated contracts and agreements with vendors and suppliers to reduce costs.

Customer Support Executive

OJAS SOFTECH PVT. LTD.
Noida
01.2021 - 02.2022
  • Manage social media planning for reputation management strategies and community management.
  • Overseeing the customer service process.
  • Helped in Talent Acquisition Process for the Panel listing.
  • Planning the training and standardization of service delivery.

Advanced Resolution Expert

CONCENTRIX INDIA
Noida
08.2017 - 08.2018
  • Resolved customer inquiries using effective communication and problem-solving skills.
  • Collaborated with teams to enhance service delivery and customer satisfaction.
  • Managed escalated issues while maintaining professionalism and empathy.
  • Trained new team members on resolution techniques and best practices.
  • Documented interactions in CRM system for accurate record-keeping and follow-up.

Education

B. Com - Business Communication and Statistics

Sam Higginbottom Institute of Agriculture, Technology & Sciences
Allahabad
05.2016

Inter College (Intermediate) - Liberal Arts and Sciences, General Studies and Humanities

BRB Inter College
Mirzapur
05.2012

High School - Science And Maths, General Studies And Humanities

Guru Nanak Inter College
Mirzapur
05.2009

Skills

  • Process improvement
  • Cross-functional team management
  • Stakeholder management
  • Client relations
  • Talent acquisition
  • Marketing strategy
  • Problem solving
  • Strategic planning
  • Effective communication
  • Business administration

Timeline

Growth and Management Manager

GOOD RNOUGH ENERGY PVT. LTD.
10.2023 - 02.2025

Growth & Management Manager (IT)

3GEOMETRIE INNOVATIONS PVT. LTD.
04.2022 - 02.2023

Customer Support Executive

OJAS SOFTECH PVT. LTD.
01.2021 - 02.2022

Advanced Resolution Expert

CONCENTRIX INDIA
08.2017 - 08.2018

B. Com - Business Communication and Statistics

Sam Higginbottom Institute of Agriculture, Technology & Sciences

Inter College (Intermediate) - Liberal Arts and Sciences, General Studies and Humanities

BRB Inter College

High School - Science And Maths, General Studies And Humanities

Guru Nanak Inter College

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Arpit Srivastava