Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Timeline
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Arun Kumar

Arun Kumar

Ghaziabad

Summary

Award Winning Business Associate with 10+ Years of Cross Functional experience into Security & Loss Prevention, Retail Operations, Retail Sales, Business Development, in the industry with the excellent understanding of business dynamics and updated market knowledge. Reliable Store Manager with 11 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

11
11
years of professional experience

Work History

Store Manager

Spencers
Gurgaon
09.2022 - Current
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Resolved customer complaints in a timely manner.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Ensured compliance with safety regulations and company policies.
  • Developed strategies to maximize sales and profitability.
  • Implemented efficient systems for tracking stock movement.
  • Assessed operational efficiency of the store's departments.

Regional Loss and Prevention Officer

Vishal Mega Mart
02.2020 - 08.2022
  • Conducted risk assessments to evaluate existing safety protocols and recommend changes where needed.
  • Analyzed statistical data related to workplace injuries and illnesses and made recommendations for improvement.
  • Collaborated with internal stakeholders such as Human Resources department on various projects related to health and safety.
  • Maintained records of all safety-related activities including inspection results, investigations, corrective actions taken.
  • Performed data analysis on accident reports and other relevant documents to identify trends and areas for improvement.

Store Manager

Reliance Trends
07.2018 - 01.2020

Department Manager

BIG Bazar
03.2015 - 05.2018

Store Manager

BATA INDIA LTD
01.2014 - 02.2015

Store Manager

Rosso Bruenello
08.2013 - 12.2013

Education

POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM, FULL TIME) -

ARIMT-College Meerut
01.2012

Bachelor of Computer Applications - Computer Engineering

IIMT College
Meerut
04-2008

GED -

Kendriya Vidhyalaya
Meerut
03-2005

High School Diploma -

Kendriya Vidhayalaya
Ambala
03-2002

Skills

  • MS-Excel
  • Word
  • SAP
  • Security & Loss Prevention
  • Facilitator
  • Inventory Management
  • Data Driven Decision Making
  • Retail Operations
  • Quality Check
  • Creativity
  • Problem Solving
  • Process Excellence
  • Collaboration Solutions
  • Cross Functional Coordination
  • Observation
  • Business Development
  • Fraud Management
  • RCA (Root Cause Analysis)
  • Team Management
  • Revenue Generation
  • Store Operations Oversight
  • Team Development
  • Talent Recruitment
  • Budget Administration
  • Store Merchandising
  • Shift Scheduling
  • Supply Ordering
  • Competitor Monitoring
  • Risk Management
  • Loss Prevention
  • Friendly and Positive
  • Problem-Solving
  • Root Cause Analysis
  • Training and Mentoring
  • Multitasking and Organization
  • MS Office Proficient
  • Process Improvements
  • Inventory Control

Accomplishments

  • Cash back fraud has been captured 6 termination done and loss has been recovered (Spencers).
  • Spencers 2021-22 shrink was 0.76%, now its 0.56% in year 2022-23.
  • Shrink Result of MORADABAD, BULANDSHAR AND MEERUT STORES Vishal Store reduced from 1% to 0.44% within a time span of 8 Months (VMM).
  • Handled SAMBHAL VIRAL VIDEO case individually and closed within a 2 days.
  • Resolved organized criminal case at OMEX Noida store, 8 staff removed during case in single day.
  • Handled T24 project at BIG BAZAAR and scored ever highest number of 1700 SIMS in a month.
  • Decreased shrink at reliance trends at 56,000/- in a year, earlier is was 2.50 Lac.

Personal Information

  • Father's Name: Mr. Suresh Chnad
  • Date of Birth: 09/10/86
  • Marital Status: Married

Languages

Hindi & English

Timeline

Store Manager

Spencers
09.2022 - Current

Regional Loss and Prevention Officer

Vishal Mega Mart
02.2020 - 08.2022

Store Manager

Reliance Trends
07.2018 - 01.2020

Department Manager

BIG Bazar
03.2015 - 05.2018

Store Manager

BATA INDIA LTD
01.2014 - 02.2015

Store Manager

Rosso Bruenello
08.2013 - 12.2013

POST GRADUATE DIPLOMA IN MANAGEMENT (PGDM, FULL TIME) -

ARIMT-College Meerut

Bachelor of Computer Applications - Computer Engineering

IIMT College

GED -

Kendriya Vidhyalaya

High School Diploma -

Kendriya Vidhayalaya
Arun Kumar