Results-driven recruitment professional with 15+years of experience in volume and lateral hiring for the ITES industry, complemented by proven team leadership and management expertise.
Overview
15
15
years of professional experience
Work History
HR Manager
Concentrix India Pvt Ltd
08.2025 - 01.2026
Minimized recruitment costs by cultivating strong partnerships with job agencies and universities.
Strategic Sourcing: Developing strategies to attract passive and active candidates, including employer branding initiatives.
Team Leadership: Mentoring, training, and managing performance for recruiters and hiring staff.
Stakeholder Collaboration: Collaborating with hiring managers to define role requirements and hiring needs.
Process Improvement: Monitoring recruitment metrics (e.g., time-to-hire, quality of hire) to refine processes and Applicant Tracking Systems (ATS).
Compliance & Negotiation: Ensuring all hiring complies with labor legislation and managing offer negotiations
Assistant Manager HR
World Network Services (WNS)
06.2022 - 08.2025
Recruitment Process Management
Design, update, and implement efficient job application and onboarding processes
Develop and monitor recruitment procedures to ensure compliance and effectiveness
Team Supervision and Performance
Lead and supervise the recruiting team, providing guidance and support
Track and report team performance metrics (e.g., time-to-hire, cost-per-hire)
Sourcing and Advertising
Research and implement new sourcing methods (e.g., social recruiting, Boolean searches)
Identify and utilize effective job advertising options
Manage external vendors and sourcing partners
Talent Acquisition Strategy
Advise hiring managers on interviewing techniques and best practices
Collaborate with department managers to forecast future hiring needs
Stay updated on recruitment strategies and industry trends
Reporting and Analytics
Provide weekly reports on dashboard metrics (open roles, current status)
Track lead times and ensure positions are filled within target timelines (TAT)
Business Partnership and Stakeholder Management
Engage with business heads to understand requirements and identify key agenda items
Address business needs through recruitment initiatives (e.g., attrition management, on-the-ground engagement)
Participate in job fairs and career events
Managed recruitment efforts to attract top talent, utilizing targeted job postings and thorough candidate screening processes.
Senior Executive Talent Acquisition
HGS
09.2021 - 06.2022
End-to-End Recruitment: Manage full-cycle hiring process for seamless candidate experience.
Hiring Goals: Achieve direct and team joining targets, ensuring 100% on-time fulfillment/SLA.
Talent Advisory: Collaborate with stakeholders and business leaders to understand needs and goals.