Summary
Overview
Work History
Education
Skills
Interests
Personal Details
Contact Details
Timeline
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Arun Peters

Customer Relationship Manager
Bengaluru,KA

Summary

High-energy, positive team player with an excellent work ethic, flexible and dependable.

Reputation for displaying professionalism and concern for customer comfort.

Passion for working with people; proven commitment to providing superior service.

Glad to travel, available with minimal notice, and known for thriving under high-pressure.

Demonstrated capacity to work effectively with difficult personality types.

Quick learner with good interpersonal and communication skills.

Overview

7
7
years of professional experience
16
16
years of post-secondary education
4
4
Languages

Work History

Customer Relationship Manager

Bonito Designs
Bangalore, Karnataka
09.2021 - Current

• Acquire new clients by attending to clients visiting the experience center.

• Educating the client about the company’s process, design and other details .

• Achieve sales target by identifying potential clients, follow up and closing.

• Introduce design expert to the client and ensure clients expectations are met.

• Responsible to collect payments as per schedule.

• Act as a bridge between the designer and client and ensure there is a smooth transaction.

• Communicate discounts and other offers to the clients and involved in negotiations.

Service Delivery Operations Analyst

Accenture
Bangalore, Karnataka
08.2019 - 07.2022

• Work for a US based client called Global Knowledge.

• Meeting client’s expectation in terms of generating revenue and acquire new business.

• Engage with accounts (B2b) marked out of my territory and try to build business relationship.

• Interact with the IT department of various companies, try to probe their needs, requirements, future development goals and try to be a resource to them by catering our IT courses for training purpose.

• Brief the target customers about the courses which we sell like Red Hat, Aws, Cisco, VMware, and see what fits them the best using ADAPT process.

• Analyze the history of the student and provide the best option to them by assessing their skills.

Sales Manager

Anisha Realtors
Bangalore , Karnataka
06.2018 - 07.2019

• Marketing partner for all the A category builders in Bangalore.

• Identify prospects through cold calling.

• Ensure site visits happen on regular basis. • Involved in negotiation and finalizing properties.

• Maintain good relationship with builders and bankers.

• Ensure we collect all property details and convey the same to the client.

• Involved in follow ups

• Channel sales

Account Manager

Dell
Bangalore, Karnataka
09.2017 - 03.2018

• Inside Sales Account Manager for business’ based out of Australia.

• Manage accounts by calling them for requirements and process the same .

• Sale of laptops, desktops, servers, switches, keyboards and mouse.

• Acquiring new business through cold calling.

• Ensure daily target of cold calling is met.

• Responsible to achieve the sales target.

Sales Executive

Anisha Realtors
Bangalore, Karnataka
08.2016 - 08.2017

• Marketing partner for all the A category builders in Bangalore.

• Identify prospects through cold calling. • Ensure site visits happen on regular basis.

• Involved in negotiation and finalizing properties.

• Maintain good relationship with builders and bankers.

• Ensure we collect all property details and convey the same to the client.

• Involved in follow ups

Analyst

ANZ
Bangalore, Karanataka
05.2015 - 07.2016

• Analyzed the customer’s financials and approved the credit limit on their Travel Cards.

• Handled customer’s financial complaints and provided effective solutions.

• Worked on customer’s loans, providing lower interest rates for easier repayment.

• Handled escalations.

• Customer relationship and service

Education

BBM - Marketing

St. Josephs College of Commerce
Bangalore
06.2011 - 04.2015

Pre University - Commerce

Cathedral Composite Pre University College
Bangalore
06.2009 - 04.2011

School -

St. Germains High School
Bangalore
06.1999 - 04.2009

Skills

    Customer Relations

Sales proficiency

Negotiation

Account updates

Training and mentoring

Sales and marketing

Interests

Travelling, Movies, Play street cricket, social service

Personal Details

• D.O.B: 20th November 1992

• Marital Status: Married

• Sex: Male

• Nationality: Indian

Contact Details

phone : +91 9686208993

email : arunpeters60@gmail.com

Timeline

Customer Relationship Manager

Bonito Designs
09.2021 - Current

Service Delivery Operations Analyst

Accenture
08.2019 - 07.2022

Sales Manager

Anisha Realtors
06.2018 - 07.2019

Account Manager

Dell
09.2017 - 03.2018

Sales Executive

Anisha Realtors
08.2016 - 08.2017

Analyst

ANZ
05.2015 - 07.2016

BBM - Marketing

St. Josephs College of Commerce
06.2011 - 04.2015

Pre University - Commerce

Cathedral Composite Pre University College
06.2009 - 04.2011

School -

St. Germains High School
06.1999 - 04.2009
Arun PetersCustomer Relationship Manager