Aruna Jyothi H H
Bengaluru
Summary
Dynamic Process Specialist with a proven track record at Digikey GCC, excelling in inventory management and eCommerce operations. Expert in advanced Excel and KPI development, I led a new process team, enhancing efficiency and quality standards. Adept at training and team leadership, I consistently delivered on-time results while optimizing procurement processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Process Specialist
Digikey GCC
Bengaluru
02.2024 - Current
- Managed inventory levels to ensure timely availability of supplies.
- Coordinated with vendors for procurement and delivery of materials.
- Processed purchase orders accurately and efficiently for various departments.
- Monitored stock rotation to minimize waste and maintain quality standards.
- Designed production trackers, vendor reports, and quality frameworks.
- Trained new team members on proper supply handling procedures.
- Proposed automation improvements and created Excel macros to streamline reporting.
- I took ownership of a new eCommerce process team, defined KPIs, quality metrics, and SOPs.
- Learned end-to-end processes directly from the client, and trained the entire team.
- Acted as SPOC for supplier queries and PO issues in SPS Commerce.
- Led expediting operations for urgent customer orders, including drop shipments.
- Collaborated with IT teams to implement semi-automated tools.
Service Support Representative
Mouser Electronics
Bengaluru
06.2021 - 02.2024
- Verify and expedite customer orders to ensure accuracy and secure on-time delivery.
- Training employees and providing insight about the process.
- Create process and procedure documentation.
Gathering information for the preparation of several reports, such as team members' production track, the audit report, and the report on client details. - Manage and review data reports as required.
Manage and resolve external and internal queries relating to quote/order status. - Order verification and investigating backlog orders.
- Quality assurance of the process for the team by auditing.
- Reporting to the sales representative about the delivery possibility of the component with accuracy.
Education
BBA - International Finance
Sambhram Academy of Management Studies
Bengaluru06-2021
Associate of Science - PCMB
SJVP
Davanagere04-2017
Skills
- Advanced Excel (macros, dashboards)
- Power BI
- Outlook / PowerPoint
- eCommerce operations
- Drop shipment fulfillment
- Order management
- Process documentation
- Expediting and escalation handling
- Inventory management
- Purchase order processing
- Supplier coordination
- Quality assurance
- KPI development
- Data analysis
- Team Leadership & Training
Affiliations
- Participation in sports teams demonstrates teamwork, discipline, and leadership
- Volunteering: volunteer work, demonstrating compassion, communication, and commitment to the community
- Dancing, fitness freak, yoga, and meditation.
Languages
Kannada
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
- Successfully completed the HR internship program
- Soft Skills Development - Quest Training Program
- Advanced Excel Training & Certification - Digi key
Timeline
Process Specialist
Digikey GCC
02.2024 - Current
Service Support Representative
Mouser Electronics
06.2021 - 02.2024
BBA - International Finance
Sambhram Academy of Management Studies
Associate of Science - PCMB
SJVP
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