ARUNPRABU RAMALINGAM
Chennai
Summary
- To succeed in an environment of growth and excellence and to become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
- Carrier started as Sales Associate with ICICI Securities and now in ICICI Bank Ltd as a Corporate Relationship Manager Role.
- Experienced in Corporate Sales and Retail Banking
- Hand on experience in handling services Loans, Credit Cards, Retail banking, Mortgage and Trading Platforms.
Overview
10
10
years of professional experience
Work History
Corporate Relationship Manager
ICICI BANK LTD
Chennai
05.2023 - Current
- Managed a large team effectively, motivate & drive them to attain the desired goal
- Ensuring high quality service & customer relationship management for new corporate onboarding
- Effective leadership in increasing bank revenue by selling Investment and asset products to the onboarded customers
- To provide a best product to the customers
- Life insurance
- Personal Loan
- Home loan
- Mutual funds
- De-mat account
- To provide an advisory for the customers to maintaining the funds in their savings and salary accounts
- Guide Customers to start an Investment Plan and Provide an Top Rated funds in a market to inverse
Territory Manager
KVB BANK LTD
Chennai
01.2023 - 04.2023
- Client Engagement and Relationship Management: Acted as the primary point of contact between the bank and clients in assigned regions, facilitating effective communication and building strong relationships to ensure customer satisfaction and retention
- Loan and Account Services: Assisted clients with loan applications, account opening, and other banking services, guiding them through the process and ensuring compliance with all regulatory requirements
- Sales and Business Development: Promoted the bank's products and services, identifying and pursuing new business opportunities
- Financial Transactions: Processed transactions, including deposits, withdrawals, and fund transfers, ensuring accuracy and adherence to bank policies and procedures
- Customer Support: Addressed and resolved customer queries and complaints promptly, providing solutions that align with the bank's service standards and enhancing the overall customer experience
- Market Analysis and Reporting: Conducted market research and analysis to identify trends and opportunities in the local financial landscape
- Prepared and submitted detailed reports to the bank's management
- Compliance and Risk Management: Ensured all activities and transactions complied with regulatory and internal policies
- Identified potential risks and implemented measures to mitigate them
- Training and Development: Conducted training sessions for new clients or internal staff on bank products, services, and systems, ensuring a thorough understanding of processes and policies
Deputy Manager
IDFC FIRST BANK LTD
Chennai
06.2019 - 11.2022
- To Create New Corporate Business Links
- Generating new corporate leads
- Generating Leads for the Corporate Current Accounts
- Opening a salary account for the salaried employees
- Guide to activate the account (mobile banking & net banking) activating Debit Card Pin Instantly
- Generate new leads for savings account and provide a best service to the customers
- To provide a best product to the customers
- Life insurance
- Personal Loan
- Home loan
- Mutual funds
- De-mat account
- To provide an advisory for the customers to maintaining the funds in their savings and salary accounts
- Guide Customers to start an Investment Plan and Provide a Top-Rated funds in a market to inverse
- Clash Of Titans Winner in Sep 2021 for outstanding Business performance
- My First Buddy-Debit Card Activation-Jan2022
- Received Award from Zonal Head for Outstanding Overall Business Performance in FY 21-22
Assistant Manager
KOTAK SECURITIES LTD
Salem
07.2018 - 02.2019
- Handling Branch Team for De-Mat Account opening
- To know the Customer and open a De-Mat Account
- Guide to Activate their account
- Provide a Advisory for the customers
- Converting Online Leads
- To generate the Leads From bank channel
- Responsible for implementing best customer service practices to improve sales channels and minimize customer complaints
- Responsible for preparation of weekly and monthly sales reports
Senior Sales Executive
IPROCESS SERVICES INDIAN PVT LTD
Chennai
09.2016 - 01.2018
- To know the customers eligibility and provide the credit card
- Guide to activate card and card pin number
- Banking products cross-selling such as salary accounts, Personal loan, Home-loan and De-Mat account and tow wheeler loans
- Generating leads (from reference and from salary team members)
- Conduct product activity
- Responsible for implementing best customer service practices to improve sales channels and minimize customer complaints
- Responsible for preparation of weekly and monthly sales reports
Sales Executive
ICICI SECURITIES LTD
Chennai
09.2014 - 08.2016
- Opening De-Mat and trading account
- Activating account within committed TAT to the customer
- Guide to activate the online trading account
- Cross-selling of company's other products
- Maintaining less discrepancy and updating online leads
- Guide customers to Buy a Shares
Education
MBA -
Madras University of Distance Education
Madras01.2017
BSC - Mathematics
Sacred Heart College of Arts and Science
01.2014
Skills
- Sales management
- Performance Tracking
- Service assistance
- Product Recommendations
- Relationship Management
- Qualifying Customers
Father'sname
Ramalingam
Declarations
I, hereby declare that the information furnished above is by myself and is true to my knowledge.
Personal Information
- Date of Birth: 05/15/94
- Gender: Male
- Marital Status: Married
Timeline
Corporate Relationship Manager
ICICI BANK LTD
05.2023 - Current
Territory Manager
KVB BANK LTD
01.2023 - 04.2023
Deputy Manager
IDFC FIRST BANK LTD
06.2019 - 11.2022
Assistant Manager
KOTAK SECURITIES LTD
07.2018 - 02.2019
Senior Sales Executive
IPROCESS SERVICES INDIAN PVT LTD
09.2016 - 01.2018
Sales Executive
ICICI SECURITIES LTD
09.2014 - 08.2016
MBA -
Madras University of Distance Education
BSC - Mathematics
Sacred Heart College of Arts and Science
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