Hardworking individual with skills in word processing, time management and scheduling. Analytical problem-solver comfortable working in fast-paced environments with minimal oversight. Excellent skills in HRIS systems and file management systems.
Overview
5
5
years of professional experience
Work History
Customer Service Executive
International SOS
Prague
04.2024 - Current
Answered questions from customers by phone and email, offering company details, and policy information as requested.
Contacted customers about potential service upgrades, new services and account changes.
HR Intern
McDonald's
Montana
06.2023 - 10.2023
Filed paperwork, sorted, and delivered mail and maintained office organization
Supported efforts to optimize employee engagement, diversity and inclusion
Content Development Specialist
Focus Edumatics Private Limited
Coimbatore
09.2019 - 09.2021
Develop original content through social listening and independent sources
Completed thorough research into assigned topics
Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content
Education
Master of Business Administration - Economics
Technical University of Liberec
Liberec, Czech Republic
09.2022
Bachelor of Science - Electronics and Communication Engineering
Anna University
Liberec, India
05.2019
Skills
Advanced
Good communication skills
Report preparation
Upper intermediate
Complaint resolution
CRM
Email management
Languages
Advanced, Advanced
Languages
Tamil
First Language
English
Proficient
C2
Timeline
Customer Service Executive
International SOS
04.2024 - Current
HR Intern
McDonald's
06.2023 - 10.2023
Content Development Specialist
Focus Edumatics Private Limited
09.2019 - 09.2021
Master of Business Administration - Economics
Technical University of Liberec
Bachelor of Science - Electronics and Communication Engineering