Arvinder Kumar

Report to CEO | Team: 25+ | Portfolio: Digital Gold, PPI, Wellness & Insurance, Gold Loan, Education Loans & Forex.

• Directed 5-year IT strategy development and execution, served as dual CIO/CTO, aligning IT strategy with business goals while spearheading product innovation for NBFC ($15M+ monthly transactions).
• Transformed and modernized Gold Loan Enterprise systems (LOS & LMS) to stimulate operational effectiveness.
• Oversaw delivery of AI-driven Compliance Management System and digital gold platforms, boosting user engagement by 30%.
• Modernized legacy IT, migrating 20% of systems to AWS hybrid cloud. Achieved 40% cost savings through process automation, security integration into DevOps, digital service architectures, and system rationalization.
• Developed a 3-year cybersecurity strategy, implemented ISO 27001-compliant frameworks and policies, and secured ₹50M cyber insurance.
• Led culture and organizational change efforts, mentored teams to adopt Agile and DevOps, accelerating product delivery by 2x and improving employee engagement by 25%.
• Managed vendor relationships to ensure effective service delivery and value for investments.

Reported to CEO | Managed $25M IT Budget | Led 50+ | Cross-Functional Teams | Global Clients

• Led digital transformation initiatives, aligning technology strategies with business objectives across three crucial departments: DevOps & Cloud, IT, and InfoSec.
• Oversaw the development and execution of IT roadmaps, focusing on scalability, performance, and reliability.
• Pioneered the consolidation of two data centers, resulting in a 40% cost reduction.
• Managed DevOps and Cloud initiatives, improving operational efficiency by 30%.
• Led cloud architecture projects, optimizing resource utilization, cost-effectiveness, and security posture across multiple cloud service providers.
• Directed efforts in performance optimization, and application and database modernization.
• Directed cybersecurity strategy as CISO, implementing robust programs for security, risk management, and compliance.
• Ensured full compliance with ISO 27001:2022, CSA STAR, SOC2, and GDPR.
• Managed vendor relationships to ensure effective service delivery and nurtured stakeholder relationships to drive IT initiatives in line with organizational objectives.

Scaled Cloud Practice for Fortune 200 Clients | Team: 50+

• Achieved 250% revenue growth by leading 50+ team members and delivering 300+ AWS/Azure/GCP solutions.
• Managed end-to-end aspects of Managed Services projects, from requirement gathering and infrastructure architecture to secure solution development in AWS/Azure.
• Reduced time-to-market by 40% through standardized CI/CD pipelines.
• Established strategic partnerships with Azure and AWS, driving innovation and optimization.
• Oversaw the security operations center (SOC) to monitor, detect, and respond to cybersecurity threats.
• Led the organization through successful cybersecurity certifications, including ISO 27001:2013 and CSA STAR.
• Advised the leadership team on IT costs, value, and risks, contributing to strategic decision-making.
• Drove product innovation by building FlashOps, a DevOps automation tool, cutting infrastructure costs by 40%.
• Oversaw the deployment of ERP and CRM systems, streamlining business processes and improving data accuracy.

Advised 2 early-stage startups in Telcom, and e-commerce

• Partnered with diverse clients to deliver shared CISO and CIO services, aligning security and IT strategies with business goals.
• Provided expert guidance in architecture design, deployment, and optimization across AWS, Azure, and GCP environments.
• Designed and executed end-to-end cybersecurity programs covering risk assessment, compliance, and incident response.
• Led IT infrastructure transformation initiatives to improve scalability, reliability, and alignment with industry standards.

Co-Founded Spin-off from Way2Online | Managed 5 Subsidiaries | Team: 150+

• Transitioned 200+ employees to launch DigiSmart, scaling to $12M annual revenue via AI-driven ad-tech platforms.
• Unified 3 data centers into a hybrid AWS cloud, reducing latency by 35% and saving ₹800K annually.
• Oversaw comprehensive IT responsibilities, including governance, strategic planning, architecture, development, quality assurance, infrastructure, and vendor partnerships.
• Established SOC 2-compliant US data centers, reducing downtime by 40%.
• Implemented effective hiring, development, and retention strategies to build a high-performing team.

Reported to CEO | Team: 30+
• Modernized data centers and migrated 30% workloads to AWS, cutting costs by 30%.
• Architected and built scalable microservices for a B2B SaaS platform handling 1M+ monthly users.
• Led the design and implementation of scalable and secure infrastructure solutions, achieving 99.9% uptime.
• Applied strong knowledge of networks, security, load balancers, DNS, and other infrastructure components to the cloud environment, ensuring robust and reliable system performance.

Reported to CTO | Team: 30+

• Established Parwanoo (H.P.) branch (100+ employees), processing 5B+ SMS/email transactions annually.
• Built and managed a 32-member team from scratch, delivering SMS/email gateway solutions, processing 5B+ messages annually and established co-location data centers in the US.
• Migrated 100+ servers to NTT Global, Mumbai achieving 60% cost savings.
• Conducted penetration testing for 50+ global clients, identifying and patching 200+ critical vulnerabilities.