Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. To Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
AGM Sales
Sairabh Ventures Pvt.ltd
01.2023 - Current
Collaborated with sales and marketing departments to support client acquisition
Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors
Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Followed up with existing customers to provide additional support and address concerns.
Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Maximized customer retention by resolving issues quickly.
Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Maintained organized, presentable merchandise to drive continuous sales.
Business Development Executive
Sairabh Ventures Real Estate Llc
Dubai
05.2022 - 12.2022
Trained and mentored new sales representatives
Negotiated contracts with clients and developed relationships with key personnel
Met with existing customers and prospects to discuss business needs and recommend optimal solutions
Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries
Managed customer expectations and helped navigate sales processes
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers
Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
Generated reports to track sales activity and performance
Executed marketing plans to support new product launches and promotions
Participated in sales meetings and presentations to gain knowledge and insight
Addressed customer queries and complaints with prompt and professional responses
Liaised with potential customers and clients professionally to build rapport and expand industry network
Analyzed customer feedback and identified areas for improvement
Conducted market research to assess customer needs and preferences.
Education
M.B.A - Marketing And Finance
Maharishi University of Information And Technology
03.2020 - 05.2022
Graduated - Political Science Honour's
L.N.M.U University, P Senior Secondary School Bseb Board
Darbhanga, Patna, Bihar
03.2017 - 03.2020
12th - Humanities
D.P Senior Secondary School Bseb Board
03.2016 - 04.2017
10th Passed -
A.P Senior Secondary School
Patna
09.2015 - 03.2016
Skills
Sales expertiseundefined
Additional Information
Dob-18-09-1999
Nationality -Indian
Passport no-R8764821
Add- B-202,F-203 Chhatarpur New Delhi
Timeline
AGM Sales
Sairabh Ventures Pvt.ltd
01.2023 - Current
Business Development Executive
Sairabh Ventures Real Estate Llc
05.2022 - 12.2022
M.B.A - Marketing And Finance
Maharishi University of Information And Technology
03.2020 - 05.2022
Graduated - Political Science Honour's
L.N.M.U University, P Senior Secondary School Bseb Board
03.2017 - 03.2020
12th - Humanities
D.P Senior Secondary School Bseb Board
03.2016 - 04.2017
10th Passed -
A.P Senior Secondary School
09.2015 - 03.2016
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