Ashish Kumar

• Developed and implemented sales strategies to increase market share across multiple regions.
• Trained and mentored sales teams, enhancing product knowledge and customer engagement techniques.
• Analyzed sales data to identify trends, adjusting tactics to optimize performance and profitability.
• Led quarterly performance reviews, setting actionable goals for team development and sales growth initiatives.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
• Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

• Spearheaded a team of operations associates to surpass productivity goals through strategic initiatives and continuous training and coaching.
• Worked closely with cross-functional teams to identify operational improvement opportunities and implement solutions to elevate overall performance.
• Analyze all the weekly & monthly reports for all stores like Inventory, Food Cost, P&L statement.
• Streamlined inventory management processes, reducing overstock and increasing product turnover.
• Manpower planning and training, sales building, monitoring finance and budget for the store
• Developed and executed training programs for staff, resulting in improved customer service and satisfaction ratings.
• Monitors and controls on-going basis: -
• Quality level of product and service
• Customer satisfaction and their feedback.
• Sanitation, cleanliness and hygiene of the entire store.
• Ensuring the operation run smoothly.
• Maintain safety & security procedures.
• Coordinating with different departments to maintain stock level and for promotions to pull maximum revenue.
• Control wastage & track daily Variance.

A major retail chain offering a variety of products at affordable prices

• 22% YOY sales growth.
• Oversaw store management and operations
• Handled team training and customer satisfaction initiatives

A leading supermarket chain providing a wide array of products

• Recognized for controlling shrink 1% to 0.3%.
• Led store operations and managed team
• Implemented customer service initiatives

A well-known restaurant chain specializing in pizza delivery and dine-in service

• Promoted ARM to RM within 10 months.
• Managed restaurant operations and ensured compliance with standards
• Hire & trained people to enhance service delivery

A well-known restaurant chain offering a variety of cuisines

• Assisted in managing restaurant operations and customer service
• Helped train new staff members

One of the largest cafe chains in India

• Managed cafe operations and trained staff
• Ensured customer satisfaction and service quality

A global fast-food chain specializing in fried chicken

• Managed shift operations and staff
• Ensured compliance with service standards