Ashish Singh

• Produced tables for use in key decision-making processes.
• Generated reports each month target data.
• Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
• Generated reports each month covering achievement data.

• Created and maintained customer service policies and procedures, contributing to improved customer retention.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Reached out to customers after completed sales to suggest additional service or product purchases.
• Promoted available products and services to customers during service, account management, and order calls.

1. Handling various authorized stores of DHL

2. Giving training to new employees.

3. Complete store operations as performance management and inventory planning.

4. Maintain all relevant reports to keep a track of progress level.

5. Ensure planning and availability of the stocks.

6. Collect accurate and timely market intelligence and trends to enhance business.

7. Ensuring the deliveries and adherence to store

audits via Zoom.

8. Handling escalations on priority.

9. Create a healthy environment.