ASHISH K DUBEY
Noida
Summary
Seasoned Delivery Manager with a proven track record at BluePi Consulting, adept in project and portfolio management. Excelled in leading large-scale transformation projects, ensuring high customer satisfaction through effective people management and data analytics. Skilled in Agile and CCPM methodologies, consistently delivered reliable business solutions, enhancing service delivery and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Manager
BluePi Consulting
Gurgaon
03.2022 - Current
- Maintain strong customer relationships to enhance satisfaction.
- Led detailed deliberations regarding company needs.
- Directed sector-wide transformations for major companies in finance, logistics, food services, and airlines.
Service Delivery Manager - Project Manager
Conduent Business Services
01.2017 - 02.2022
- Led multiple Defined Benefit projects from BRD creation to productionization.
- Oversaw cost modelling strategies.
- Cultivated strong relationships to ensure seamless collaboration.
- Directed teams to achieve service level agreements.
Technical Lead
Affiliated Computer Services a XEROX company
01.2009 - 12.2016
- Managed and developed system design procedures, testing protocols, and quality standards to ensure alignment with business requirements.
- Led efforts to monitor data quality and integrity across applications, supporting the delivery of reliable business solutions.
- Facilitated cross-functional collaboration, and identified opportunities for process improvement and cost reduction.
Lead System Analyst
Hewitt Associates
12.2004 - 01.2009
- Evaluated customer needs, provided tailored service options, and effectively communicated with stakeholders to resolve issues promptly.
- Developed and revised system design procedures, and supported the implementation of new processes to enhance service delivery.
- Enhanced automation processes, identifying and resolving critical issues.
Education
Master of Computer Applications (MCA) -
Uttar Pradesh Technical University (UPTU)
Uttar Pradesh06-2004
B.Sc - Maths
Deen Dayal Upadhyay Gorakhpur University (DDUGU)
Gorakhpur, Uttar Pradesh06-2000
12th -
U.P. Board
Gorakhpur, Uttar Pradesh06-1996
10th -
U.P. Board
Gorakhpur, Uttar Pradesh06-1994
Skills
- Project management
- Portfolio management
- People management
- Defined Benefits
- Data Analytics
- Data modeling
- Requirement gathering
- Software testing
- Agile methodology
- Waterfall
- CCPM methodologies
- Costing
- Risk Management
Languages
- English
- Hindi
Sociallinks
LinkedIn, https://www.linkedin.com/in/ashishdubey/
Certification
- Snowflake Sales Professional Accreditation - January 26, 2024
- Snowflake Technical Sales Professional Accreditation - January 26, 2024
- Advance Strategic Management Program (IIM Kozhikode) since December 2023
Timeline
Delivery Manager
BluePi Consulting
03.2022 - Current
Service Delivery Manager - Project Manager
Conduent Business Services
01.2017 - 02.2022
Technical Lead
Affiliated Computer Services a XEROX company
01.2009 - 12.2016
Lead System Analyst
Hewitt Associates
12.2004 - 01.2009
Master of Computer Applications (MCA) -
Uttar Pradesh Technical University (UPTU)
B.Sc - Maths
Deen Dayal Upadhyay Gorakhpur University (DDUGU)
12th -
U.P. Board
10th -
U.P. Board
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