Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Ashok Goyal

Ashok Goyal

Operations and Alliance Manager
Delhi

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience
4036
4036
years of post-secondary education
4
4
Certifications
7
7
Languages

Work History

Ecosystem Manager

HCL Technologies
03.2022 - Current
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Played an instrumental role in leading successful project implementations from inception through completion while adhering to time and budget constraints.
  • Collaborated with cross-functional teams to develop and implement strategic initiatives for operational excellence.
  • Negotiated favorable contracts with vendors, resulting in significant savings on goods and services procured for the business.
  • Cultivated strong relationships with external partners such as suppliers or distributors to ensure seamless coordination of supply chain activities.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Resolved conflicts or challenges that arose within partnerships promptly while maintaining a focus on long-term relationship building.
  • Established long-term relationships with clients and partners, fostering trust and collaboration for successful alliance management.

Procurement Officer

Ashiana Housing Ltd.
04.2021 - 11.2021
  • Developed and strengthened supplier relationships.
  • Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
  • Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
  • Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Improved supplier relationships through regular communication, timely payments, and transparent dealings.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Managed database of vendor details and pricing information to maintain organization.

Analyst

R1RCM
08.2020 - 04.2021
  • Monitored goods received to verify proper timing, quality, quantity and delivery to proper sites.
  • Managed negotiations with new suppliers to drive acquisition of highest quality materials and best cost and payment agreements.
  • Negotiated contracts with outside providers to minimize costs to company and customers.
  • Budget - Actual Vs Provision
  • Data Tracker update
  • Smooth Operation Activity
  • Submission of Bills on Proper Time
  • Track orders and ensure timely delivery
  • Maintain updated records of purchased product, delivery information and invoices
  • Inventory Optimization

Procurement Officer

Vatika Business Centre, A Unit of Vatika Hotels
05.2019 - 05.2020

• Purchase of IT and services, vendor negotiation and MIS reports.

• Order management, tracking of orders, creating Order report in excel.

  • Ensured compliance with organizational policies, legal requirements, and industry standards in all procurement activities.

• Managing vendor’s payment, PO release and invoices reconciliation.

• Generation of MIS reports as per business requirement.

• Tracking of multiple marketing campaigns & preparing report.

• Managing purchase orders

• Maintaining and following shipping schedules.

  • Prepared accurate purchase orders using relevant software applications, ensuring clear communication of requirements to suppliers.

Purchase Executive

Max Healthcare
04.2017 - 03.2019

· Generation of MIS reports as per business requirement and Client account handling

· Co-ordination & negotiation with vendors and manage payment in ERP Bill system

· Managing vendor payments & creating PO in ERP.

· Maintaining purchase of goods.

· Order management Co-ordination with logistics and generating MIS reports.

· Order management tracking of orders, Creating MIS report in excel

· Raising Purchase orders and Issuing Po to suppliers.

· Checking requisitions and PO status on weekly basis.

· Responsible for timely payments to suppliers.

Information Retrieval Officer

Just Dial ltd.
08.2015 - 04.2016
  • Handling In-Bound Call of existing and new customers.
  • Analyze the queries of customers and providing solution as per the requirement over phone, mail or SMS.
  • First point of contact for the customers issues and providing assistance by escalating the problems to other verticals as per user requirement.
  • Cold calling to the prospective customers and setting up a face to face meet for them as per their request.
  • Meeting the daily target of assigned accounts and converting leads into customers.

Education

Bachelors of Computer Application - Computer Science

Jamia Hamdard

MBA - Marketing & IT

Dr. CV Raman University

Skills

Vendor Management & Negotiation

Proficiency in MS Office

Key Account Management

Relationship management

Partnership development

Stakeholder management

Customer service

Written and verbal communication

Teamwork

Operations management

Problem-solving

Customer relationship management (CRM)

Marketing

Certification

Board Infinity Digital Marketing Certification

Interests

Travel

Playing Outdoor Games

Music

Gymming

Timeline

Semrush Seo Funadaments Certifications

11-2025

Ecosystem Manager

HCL Technologies
03.2022 - Current

IBM Cognitive Class - Digital Analysis

03-2022

Google Digital Unlocked

01-2022

Procurement Officer

Ashiana Housing Ltd.
04.2021 - 11.2021

Board Infinity Digital Marketing Certification

03-2021

Analyst

R1RCM
08.2020 - 04.2021

Procurement Officer

Vatika Business Centre, A Unit of Vatika Hotels
05.2019 - 05.2020

Purchase Executive

Max Healthcare
04.2017 - 03.2019

Information Retrieval Officer

Just Dial ltd.
08.2015 - 04.2016

Bachelors of Computer Application - Computer Science

Jamia Hamdard

MBA - Marketing & IT

Dr. CV Raman University
Ashok GoyalOperations and Alliance Manager