Ashok Gupta
Malda
Summary
Accomplished banking professional with a proven track record at Banking Career, specializing in Trade and Forex operations. Expert in compliance checks and AML KYC verification, demonstrating exceptional problem-solving abilities and time management skills. Increased trade business penetration significantly, leveraging expertise in branch operations and forex transactions.
Overview
9
9
years of professional experience
Work History
Cluster Manager in Trade & Forex
Axis Bank Ltd
Gangtok
02.2024 - Current
- Retail Forex and Remittance - Retail Inward remittances, Outward Remittance,TCDC & Foreign Currency Drafts etc from individual clients.
- Retail Trade and FX - Letters of Credit, Bank Guarantee, Remittances (Import and Export) Collections of bills (imports, exports), Forward Contracts, buyers credit, Export Bill negotiation etc.
- Initiate marketing activities according to branch and cluster specific.
- Driving business through various internal channels like BRO, Current accountTeam, PBRM, ARM and NRI.
- Increase Penetration of Trade and Forex business with proper coordination with
respective teams. - New customer Acquisition (NTF for RTFX and NTB for RFR)
PB Authorizer
HDFC Bank Ltd
Malda
07.2021 - 02.2024
- Customer service to ensure walk in customers issues.
- Monitor Staff productivity and give guidance on improving the same in
conjunction with the Branch Manager. - Monitoring of dummy accounts, suspense accounts, deferred accounts,
accounts payable/ receivable. Branch Operations and Audit Compliance. - Authorize Personal Banker transactions Corporate salaries processing Cost Management and staff productivity Responsible for Cash and
Customer transactions at the Teller counters supervising all Non- Cash transactions like
DD/MC, fund transfer etc.
Deputy Branch Manager & Trade Desk Officer
ICICI Bank Ltd
Malda
11.2018 - 07.2021
- Ensure smooth functioning of the branch and follow banking norms.
- Responsible for monitoring business, compliance and operations.
- Responsible for taking decisions that are cost effective and generate revenue.
- Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer.
- CTS Clearing.
- Manage relationships with trade customers, including acquiring new clients and retaining existing ones.
- Manage trade-related transactions, including trade finance and forex.
- Ensure compliance with internal and external guidelines for trade finance activities.
- Handling documentation related to complex transactions such as capital accounts transactions and related follow ups with branches and trade processing unit.
- Review and process the trade documents submitted by branches as the first level of scrutiny.
- Ensure timely and accurate processing of all Trade and Forex operations for assigned branches.
- Ensure transaction complies with all the regulatory requirements under the current RBI and FEMA guidelines in addition to the banks internal policies and procedures.
- Letter of Credit generate.
- General Trade operations, Bill Lodgement.Deal with
customer inquires and complaints.
Branch Teller
Axis Bank Ltd
Malda
09.2015 - 10.2018
- Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
- Processed stop payment requests, debit card disputes and returned item investigations quickly and accurately.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Ensured compliance with banking regulations regarding customer identification verification and Anti-Money Laundering.
- Cross-sold bank products such as savings accounts, checking accounts, credit cards.
- Adhered to financial services security and audit procedures.
Education
Bachelor Of Computer Applications - Computer Programming, Language And Hardware.
George College of Management & Science
Kolkata08-2013
Skills
- Problem Solving
- Time Management
- Trade Operations
- Forex Operations
- MS Office
- Cash Management
- Compliance Check
- Branch Operations
- AML KYC verification
- Export and Import Transaction
- Operations management
Timeline
Cluster Manager in Trade & Forex
Axis Bank Ltd
02.2024 - Current
PB Authorizer
HDFC Bank Ltd
07.2021 - 02.2024
Deputy Branch Manager & Trade Desk Officer
ICICI Bank Ltd
11.2018 - 07.2021
Branch Teller
Axis Bank Ltd
09.2015 - 10.2018
Bachelor Of Computer Applications - Computer Programming, Language And Hardware.
George College of Management & Science
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