Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Personal Information
Awardscertificates
Affiliations
Accomplishments
Languages
References
Timeline
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Ashraf Shaikh

Ashraf Shaikh

Mumbai

Summary

Experienced Senior Travel Consultant with a strong track record in Air Bookings, Hotel Bookings, Tour Packages, Cruise Packages, and Transportation bookings. Demonstrated ability to ensure customer satisfaction through excellent communication skills. A dedicated team player known for diligent work habits.

Overview

7
7
years of professional experience

Work History

Senior Travel Consultant

ITL World Travel Management Company
Mumbai
06.2024 - Current
  • Provided tailored travel solutions for corporate clients in the Saudi market.
  • Deliver high-class travel services tailored to elite business needs.
  • Managed client requirements and ensured effective communication with corporate travel coordinators.
  • Ensured client satisfaction through comprehensive travel arrangements including flights, accommodations, and car services.

Senior Travel Consultant

Tawfeeq Travel
Doha
11.2018 - 02.2024
  • Book tickets, reserve accommodation and organize transportation
  • Answer client questions about travel destinations and accommodations
  • Research and understand customs and international travel requirements
  • Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries
  • Answer inquiries regarding information such as schedules, accommodations, procedures, and policies
  • Promote holiday packages for individuals & families i.e Airtickets, hotels, insurance, transfer and tours
  • Promoting various cruise itineraries and cruise offers to client
  • Handling and booking Cruise packages
  • Handling group ticket bookings and confirming booking with properly used airline terminology, codes, fare basis, airline rules and tariffs
  • Prepare customer invoices and accept payments
  • Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communication
  • Research, study and explore travel destinations
  • Suggest suitable travel options to best fit client needs
  • Attend industry webinars, conferences and events
  • Monitor travel industry trends and prices
  • Promote and offer travel industry deals
  • Fulfill specific client request
  • Maintaining daily sales data and record
  • Handling operations and leading team in absence of Supervisor

Travel Consultant

DNATA INTERNATIONAL TRAVEL LTD
Mumbai
12.2017 - 10.2018
  • Handled International & Domestic Air bookings and ticketing, Waitlist seat and Follow up
  • Handled International & Domestic Hotel bookings
  • Provided travel insurance assistance of various insurance companies
  • Handled International & Domestic Car Transfer bookings
  • Daily Interaction with corporate clients via email
  • Handled all arrangements for corporate passengers such as hotel booking, meet and assist services

Education

IATA-International Air Transport Association -

EDUGLOBE AFFILIATED WITH MONTREAL UNIVERSITY
11.2017

Highschooldiploma -

EDUGLOBESCHOOL OF LEARNING
Mumbai
01.2017

Bachelor -

PATUCK DEGREE COLLEGE OF COMMERCE AND SCIENCE
Mumbai
01.2014

Skills

  • Experienced in Amadeus System Operations
  • Proficient in MS Office
  • Itinerary development
  • Travel packages
  • Leisure travel
  • Itineraries
  • Internet Research Skills
  • Administrative Support Skills
  • Personal Development Interests
  • Strategic Guidance
  • Exceptional customer service

Languages

  • English
  • Hindi

References

Vinoth Bhaskar, Operation Supervisor B2B, Tawfeeq Travel, +97474724568, vinoth.baskar@att.qa

Hobbies and Interests

  • Photography
  • Hiking
  • Traveling
  • Exploring new places
  • Playing cricket
  • Gym activities

Personal Information

  • Date of Birth: 09/17/92
  • Nationality: Indian
  • Visa Status: Valid until 10/2024

Awardscertificates

Top Performer - Ezytrip B2B, 10/01/22, Certification of Excellence - Top Performer of the year 2022 Ezytrip B2B Department.

Affiliations

Spending time on the internet to learn more about travel-related updates

Fitness and gymming

Playing sports on weekends, such as cricket

Accomplishments

  • Top Performer of the Year 2022 - Ezytrip B2B Department
  • Top Seller of the Year 2023 - Escorted Tours Packages (Globus)

Languages

Hindi
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

Senior Travel Consultant

ITL World Travel Management Company
06.2024 - Current

Senior Travel Consultant

Tawfeeq Travel
11.2018 - 02.2024

Travel Consultant

DNATA INTERNATIONAL TRAVEL LTD
12.2017 - 10.2018

IATA-International Air Transport Association -

EDUGLOBE AFFILIATED WITH MONTREAL UNIVERSITY

Highschooldiploma -

EDUGLOBESCHOOL OF LEARNING

Bachelor -

PATUCK DEGREE COLLEGE OF COMMERCE AND SCIENCE
Ashraf Shaikh