Ashutosh Behera
Assistant Branch Head
Bhubaneswar,OR
Summary
Accomplished Assistant Branch Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Proficient in analyzing business process and requirements, designing and implementing effective solutions, and managing project timelines and budgets. Skilled in stakeholder management, problem-solving, and communication with both technical and non-technical teams.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Branch Head
Bandhan Bank Ltd.
BHUBANESWAR, Odisha
10.2019 - Current
- Ensure all banking operations (transactions, cash management, reconciliation) are conducted according to bank policies and procedures.
- Supervise and assist tellers with their duties and procedures.
Coordinate with the Branch Manager in implementing bank policies and procedures. - Analyze business requirements and processes, and recommend process improvements to increase efficiency and reduce costs
- Assist in achieving branch financial, sales, and service delivery targets.
- Identify customer needs and cross-sell appropriate products and services.Lead cross-functional teams to design and implement solutions that address business needs
- Document business, functional, and technical specifications for software development projects
- Collaborate with development teams to ensure project requirements are met and delivered on time.
- Evaluate system capabilities and identify areas for improvement to ensure optimal performance.
- Communicate with stakeholders to ensure alignment between business needs and technology solutions
Deputy Manager
ICICI Bank Ltd.
Hyderabad, Telangana
06.2015 - 10.2019
- Conducted research and analysis on industry trends, market developments, and competitive positioning of the bank
- Conduct user acceptance testing (UAT) and support end-to-end testing for new system implementations
- Understanding the business objective, critical and analytical thinking, and communication skills
- Developed business cases, feasibility studies, and cost-benefit analyses to support strategic decision-making
- Worked with cross-functional teams to improve customer experience and identify opportunities for revenue growth
- Liaised with IT teams to evaluate and implement new technology solutions
- Conduct user acceptance testing (UAT) and support end-to-end testing for new system implementations
- Work with digital and tech teams to build digital-first journeys and optimize customer acquisition and servicing.
- Conducted training sessions for end-users on new software and processes
- Maintained project documentation and provided regular updates to project managers
Education
Master of Business Administration (MBA) -
01.2013 - 01.2015
Bachelor of Commerce - undefined
01.2010 - 01.2013
Skills
Business process analysis and optimization
Requirements gathering and documentation
Stakeholder management and communication
Project management and budgeting
Software development life cycle (SDLC)
UAT and end-to-end testing
Data analysis and reporting
Agile methodology
MS Office Suite
Oracle FLEXCUBE and Fidelity National Information Services (FIS)
Timeline
Assistant Branch Head
Bandhan Bank Ltd.
10.2019 - Current
Deputy Manager
ICICI Bank Ltd.
06.2015 - 10.2019
Master of Business Administration (MBA) -
01.2013 - 01.2015
Bachelor of Commerce - undefined
01.2010 - 01.2013