Ashutosh Khantwal
Customer Experience And Growth Expert
New Delhi
Summary
Results-driven person with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Expertise in Report creation and analyzing. Excellence in analyzing marketing trends, market research to help business in driving business goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Manager (product Marketing)
Sunstone
Gurgaon
06.2023 - Current
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Working on Moengage for campaign and flows
- Planning and execution of upcoming events and delivering their communications on right time and to right segmentation.
Product Manager
Boodmo spare parts expert
Gurugram, Haryana
04.2021 - 05.2023
- Journey mapping and Growth analysis
- Management of weekly campaign and reporting them
- Proactively working on A/B testing, campaign ROI, and sales growth
- Working on different channels like email, push and pop-ups etc based on campaign calender
- Applying best possible segmentation to reach out right audience with best possible outcome
- Researching on new ideas to improvise customer growth and retention.
- Inventory control to facilitate the fulfillment
- Coordinating with different teams to improvise App and website to enhance the end user experience.
Supervisor (Eva Injection Moulding)
Diamond footcare udyog pvt ltd
bhadurgardh haryana
11.2020 - 02.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Senior Production Planning and Control Engineer
INDU electronic
New delhi
09.2019 - 09.2020
- Decreased in-house production issues by establishing and coordinating sub-contracting and outsourcing requirements and processes.
- Analyzed product and process and provided actionable solutions for changes to processes, products or quality standards.
GET SCM
Minda silca engg. pvt ltd
Noida
02.2019 - 08.2019
- Proved successful working within tight deadlines and a fast-paced environment.
Education
B Tech - Mechanical Engineering
DCE Gurgaon
08.2016 - 05.2019
Diploma - Automobile Engineering : Automobile Engineering
GTBPI - Vasant Vihar
07.2013 - 05.2016
Skills
ERP softwareundefined
Accomplishments
- Expertise in CRM tools like Freshdesk,CleverTap, Freshchat and Freshcaller, latest achievement in this field, done some integration and dashboard modifications to reduce the FRT under 3hrs. Gained expertise in customer retention with the help of customer journey and campaigns.
Affiliations
Member of society of
automotive engineers
Timeline
Assistant Manager (product Marketing)
Sunstone
06.2023 - Current
Product Manager
Boodmo spare parts expert
04.2021 - 05.2023
Supervisor (Eva Injection Moulding)
Diamond footcare udyog pvt ltd
11.2020 - 02.2021
Senior Production Planning and Control Engineer
INDU electronic
09.2019 - 09.2020
GET SCM
Minda silca engg. pvt ltd
02.2019 - 08.2019
B Tech - Mechanical Engineering
DCE Gurgaon
08.2016 - 05.2019
Diploma - Automobile Engineering : Automobile Engineering
GTBPI - Vasant Vihar
07.2013 - 05.2016
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