Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Ashwati Rajesh

Ashwati Rajesh

Trivandrum

Summary

Senior Process Associate with 3 years of experience in Treasury Support, specializing in team management and daily report generation. Proven ability to streamline processes and enhance operational efficiency. Demonstrated expertise in financial analysis and reporting, contributing to informed decision-making.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Process Associate

Guidehouse India Pvt Ltd
Trivandrum
03.2025 - Current
  • Enhanced skill set in business services like remote deposit capture, positive pay, wire transfers, and ACH transactions, facilitating streamlined and accurate processing.
  • Act as a Subject Matter Expert, delivering hands-on training, mentoring, and continuous support to ensure successful team integration.
  • Ensured that all over-the-counter (OTC) wire transfers were properly authorized before processing. This included verifying authorization signatures, checking for compliance with internal policies, and maintaining detailed records of all transactions.
  • Prepared detailed quality, production reports, RCA, and dashboards for senior management to highlight trends, identify potential risks, and areas of improvement.
  • Collaborate with onshore teams and clients to communicate process adjustments.
  • Managed a team for the preparation of documentation and the extraction of data for a project, as per client requirements.

Process Associate

Guidehouse India Pvt Ltd
Trivandrum
10.2022 - 03.2025
  • Treasury Operations - Review and validation of wire transfers, cash management services, and other treasury transactions, ensuring accuracy and compliance with internal controls. Collaborated with the onshore treasury team to optimize workflow processes, resulting in quality deliverables.
  • Process improvement: Conducted calibration sessions for onshore and offshore agents in quality assurance practices and process updates.
  • Generate SOPs and process flows: streamline training processes by documenting detailed procedures for various projects with the help of Excel and PowerPoint.
  • Responsible for carefully reviewing wire transfer documentation to ensure accuracy and completeness, verifying required information, identifying discrepancies, and taking corrective action as needed.

Junior Process Associate

Guidehouse India Pvt Ltd
Trivandrum
12.2021 - 10.2022
  • Loan Processing - Expertise in regulatory compliance with all applicable federal and state laws by carrying out testing.
  • Risk - Identifying defects, inaccurate data, and documentation errors in trailing documents to address and ensure the delivery of quality loan files for FHA, HUD, Veteran Affairs, and the U.S. Government-backed loans.
  • Supporting clients in meeting federally mandated quality control checks by evaluating their compliance with various state and federal regulations, including TRID, HMDA, TRID-BAU, and changes in laws.

Internship

Shah TC Overseas Private Limited
New Delhi
06.2018 - 08.2018
  • Coordinated all import/export paperwork (invoices, packing lists) to ensure timely and accurate customs clearance.
  • Prepared and verified shipping documents, such as commercial invoices, packing lists, bills of lading, and certificates of origin, to meet regulations and support the timely export of goods.

Education

MBA - Human Resource & Health Care

Guruvayurappan Institute of Management
07-2021

BBA - Banking And Insurance

Delhi Institute of Rural Development
05-2019

Skills

  • Data analysis
  • Client collaboration
  • Quality assurance
  • Documentation management
  • Team management
  • Process documentation
  • SLA accomplishment
  • Document validation
  • Process flows
  • Intermediate Excel
  • MS Word
  • MS PowerPoint
  • Wire transfer processing
  • Employee training
  • Teamwork and collaboration

Accomplishments

Was honored with Employee of the Month award twice.

  • This is given to the employees who met the company's standards for quality, attendance, and productivity during these months, in recognition of overall performance

Certification

Certified Mortgage Compliance Professional (Mortgage Bankers Association, MBA 2024

Languages

Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2

Timeline

Senior Process Associate

Guidehouse India Pvt Ltd
03.2025 - Current

Process Associate

Guidehouse India Pvt Ltd
10.2022 - 03.2025

Junior Process Associate

Guidehouse India Pvt Ltd
12.2021 - 10.2022

Internship

Shah TC Overseas Private Limited
06.2018 - 08.2018

MBA - Human Resource & Health Care

Guruvayurappan Institute of Management

BBA - Banking And Insurance

Delhi Institute of Rural Development

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Ashwati Rajesh