Asnain Bhatti
Vasco da Gama
Summary
Logistics specialist with 4 years of experience in freight forwarding and supply chain management, both locally and internationally. Proven ability to streamline processes, lead teams, and improve operational performance. Proficient in negotiation and building strong relationships, with a history of exceeding KPIs in fast-paced settings. Actively pursuing new challenges in the logistics industry.
Overview
5
5
years of professional experience
Work History
Customer Relation Executive
ASICO FZE
Sharjah
11.2025 - 02.2026
- Processed customer nominations for tanker loading and offloading, assigning tasks to the operations team for seamless execution.
- Reported operational progress to manager in real-time to ensure smooth workflow and timely decision-making.
- Communicated vessel arrival documentation to superiors and PRO for efficient management and compliance.
- Provided regular vessel operations updates to customers based on real-time progress.
- Addressed customer queries promptly, delivering optimal solutions to enhance service quality and operational efficiency.
- Shared weight slips post-loading/offloading to facilitate customer customs clearance processes.
Team Lead Logistics Coordinator
Dhiira Business Solutions (SPI Logistics, Canada)
Goa
07.2022 - 08.2025
- Directed a logistics team of 7 members, optimising service delivery and ensuring 98% on-time shipment completion.
- Managed key corporate account, improved customer satisfaction and decreased complaints by 22% through targeted process improvements.
- Resolved shipment-related issues, mitigating financial losses by 15% through proactive risk management strategies.
- Negotiated rates and booked over 100 shipments/month as carrier sales representative, contributing to 18% increase in profit margins.
Operations Intern
Visakhapatnam Port Authority
Visakhapatnam
04.2022 - 05.2022
- Facilitated safe, timely movement of 30+ vessel transits through active support of port traffic control.
- Enhanced port communication and documentation compliance through collaboration with department teams.
- Ensured 100% adherence to regulatory standards by overseeing ship clearance documentation.
Operation Manager Intern
Samuel Dias & Company
Goa
06.2021 - 08.2021
- Coordinated logistics for Indian Navy's import/export operations, enhancing project turnaround by 12%.
- Managed perishable goods export via air, ensuring timely delivery and integrity for 15+ shipments.
- Developed hands-on experience with international supply chain, customs, and regulatory compliance.
Education
Post Graduate Diploma - Shipping and Logistics
Narottam Morarjee Institute of Shipping
Mumbai, Mumbai07-2025
B.B.A. - Shipping and Logistics
MES College of Arts and Commerce
Goa01-2022
Higher Secondary Education - Commerce
Birla School Pilani
Pilani, Rajasthan01-2019
Secondary Education -
Birla School Pilani
Pilani, Rajasthan04-2017
Skills
- Customer service
- Customer Relationship Management
- Client Support
- Customer Engagement
- Conflict Resolution
- Project management
- Regulatory compliance
- Process optimization
- Team leadership
- Advanced Excel
- MS Office Suite
- Communication skills
Certifications And Awards
- Outstanding Performer of the Year - Dhiira Business Solutions, 2024
- Elements of AI Certified
- Nominated: Best Management Student, GMA/MES College
Languages
English
Upper Intermediate (B2)
B2
Hindi
Native
Native
Urdu
Proficient (C2)
C2
Timeline
Customer Relation Executive
ASICO FZE
11.2025 - 02.2026
Team Lead Logistics Coordinator
Dhiira Business Solutions (SPI Logistics, Canada)
07.2022 - 08.2025
Operations Intern
Visakhapatnam Port Authority
04.2022 - 05.2022
Operation Manager Intern
Samuel Dias & Company
06.2021 - 08.2021
Post Graduate Diploma - Shipping and Logistics
Narottam Morarjee Institute of Shipping
B.B.A. - Shipping and Logistics
MES College of Arts and Commerce
Higher Secondary Education - Commerce
Birla School Pilani
Secondary Education -
Birla School Pilani