Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Disclaimer
Timeline
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MUHAMMED SHIBIL PP

MUHAMMED SHIBIL PP

Malappuram

Summary

To buildcareer using excellent team work ability and be part of a progressiveorganizationthatgivespeoplescopetoenhance my knowledge and skills. I am looking forward of use my potential for the growth of organization and ultimately become an asset. Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

3
3
years of professional experience

Work History

CUSTOMER RELATION EXECUTIVE

GRABBNGO Private limited company
Bangalore
06.2022 - 06.2023
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

TRAVEL AGENT

FLY WORLD TRAVEL AND TOURSIM
Edappal
01.2023 - Current
  • Offered exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Education

BBA - AIRLINE AND AIRPORT MANAGENT

BHARATHIAR UNIVERSITY
Coimbatore
01.2024

HIGHER SECONDARY -

Kerala Board of Higher Secondary Examination
K.M.G.V.H.S.S THAVANUR MALAPPURAM
01.2021

SECONDARY SCHOOL LEAVING CERTIFICATE -

Kerala Board of Higher Secondary Examination
K.M.G.V.H.S.S THAVANUR
01.2019

Skills

  • Customer Service
  • Hardwork
  • Teamwork
  • Time management
  • Leadership
  • Problem Solving
  • Strong interpersonal skills
  • Complaint handling
  • High-energy attitude
  • Customer satisfaction
  • Customer service
  • Microsoft office expertise
  • Complaint resolution

References

References available upon request.

Languages

  • English, Proficient
  • Hindi, Intermediate
  • Malayalam, Mother Tongue

Personal Information

  • Passport Number: W4336803
  • Passport Place Of Issue: KOZHIKODE
  • Father's Name: Hamza PP
  • Date of Birth: 01/18/03
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Disclaimer

I certify that the information provided in this resume is true and accurate to the best of my knowledge. The information presented accurately reflects my qualifications and experience.

Timeline

TRAVEL AGENT

FLY WORLD TRAVEL AND TOURSIM
01.2023 - Current

CUSTOMER RELATION EXECUTIVE

GRABBNGO Private limited company
06.2022 - 06.2023

BBA - AIRLINE AND AIRPORT MANAGENT

BHARATHIAR UNIVERSITY

HIGHER SECONDARY -

Kerala Board of Higher Secondary Examination

SECONDARY SCHOOL LEAVING CERTIFICATE -

Kerala Board of Higher Secondary Examination
MUHAMMED SHIBIL PP