Summary
Overview
Work History
Education
Skills
Timeline
Generic
Asra Laliwala

Asra Laliwala

Bengaluru

Summary

Experienced professional with over two and a half years of supporting European clients in employee data management and payroll, specializing in case management, query management, report preparation, and training new joiners to ensure smooth human resource operations in a complex and global business environment across the region. Skilled in implementing innovative techniques and ideas to optimize processes, reduce time, and improve efficiency, while maintaining seamless and discrete operations.

Overview

8
8
years of professional experience

Work History

HR Service Delivery Associate

Accenture
Bengaluru
07.2024 - Current

Employee Data Management (EDM) Support:

Provide dedicated support to HR Business Partners (HRBPs) for the European market, assisting in the resolution of employee data queries and issues.

Manage and process employee data from hire to retire, ensuring all employees information is accurately recorded and maintained throughout the employee lifecycle.

Manage and process employee data, ensuring it is accurate, up-to-date, and compliant with both local and international data protection regulations.

Support HR teams in case management, handling and responding to employee queries related to personal data, job-related information, benefits, and HR processes ensuring compliance with internal policies and external regulations concerning employee data handling.

Prepare and deliver detailed reports on a daily, weekly, and monthly basis, providing insights into employee data and HR processes to HRBPs and other stakeholders.

Deliver training sessions to new joiners on systems, processes, and tools related to Employee Data Management, ensuring smooth integration into the team and their role.

Support the HR team in ensuring compliance with internal policies and external regulations concerning employee data handling.

Payroll Support:

Assist in pre-payroll activities, ensuring all required data is accurately compiled and processed prior to payroll runs.

Ensure strict adherence to deadlines, ensuring all payroll data is processed accurately and on time, in compliance with local tax laws, regulations, and company policies.

Collaborate with HR, Finance, and other stakeholders to collect and verify payroll-related information such as hours worked, overtime, bonuses, and deductions.

Support the payroll team by ensuring all documentation is complete and submitted according to tight schedules.

Respond to payroll-related queries from employees and provide timely resolutions to issues, ensuring high levels of customer satisfaction.

Prepare and deliver detailed reports on a weekly, and monthly basis, providing insights into employee data and HR processes to HRBPs.

Cross-functional Collaboration:

Work closely with both the Employee Data Management and Payroll teams, providing tailored support to both, ensuring smooth coordination and timely execution of tasks.

Prioritize and manage workload effectively to support both teams, balancing multiple tasks with competing deadlines in a fast-paced environment.

Demonstrate strong time management skills to meet tight deadlines for both EDM and payroll processing tasks.

Payroll Administrator

QX Global Group
Ahmedabad
11.2021 - 07.2024

Oversee the accurate and timely processing of payroll of 5000 time-sheets per week, ensuring compliance with local, state, federal, and UK payroll regulation.

Implement payroll best practices and systems improvements, resulting in a 100% increase in processing efficiency.

Collaborate with HR and accounting departments to reconcile payroll discrepancies, enhancing interdepartmental relations and operational accuracy.

Assistant Acquisition Manager

Kotak Mahindra Bank
Ahmedabad
07.2017 - 03.2018

Spearheaded customer acquisition strategies that resulted in a significant increase in the bank’s customer base, leveraging advanced data analysis and market insights to identify and target key demographics.

Conducted a comprehensive financial analysis to support customer acquisition strategies, enabling data-driven decision-making.

Education

Master of Commerce - Commerce

S.L.U. Commerce College
Ahmedabad, India
04-2017

Diploma - Fine Arts

C.N. College of Fine Arts
Ahmedabad, India
04-2017

Bachelor in Commerce - Commerce

H.L. College of Commerce
Ahmedabad, India
04-2015

Skills

Excellent communication

Adaptability

Problem solving

Time management

Workday

Service Now

Eclipse

Bullhorn

Timeline

HR Service Delivery Associate

Accenture
07.2024 - Current

Payroll Administrator

QX Global Group
11.2021 - 07.2024

Assistant Acquisition Manager

Kotak Mahindra Bank
07.2017 - 03.2018

Master of Commerce - Commerce

S.L.U. Commerce College

Diploma - Fine Arts

C.N. College of Fine Arts

Bachelor in Commerce - Commerce

H.L. College of Commerce
Asra Laliwala