Avanesh Jha
Kanpur
Summary
Results-driven Sales Engineer with 7+ years of experience in pharmaceutical and FMCG industries, specializing in Packaging & printers industries. Skilled in technical sales, lead generation, and revenue growth through consumables, AMC, and spare parts sales. Expertise in installation, troubleshooting, and customer training, ensuring seamless operations and client satisfaction. Strong ability to negotiate deals, closer sales, and build lasting relationships with key stakeholders.
Overview
9
9
years of professional experience
Work History
Sr. Executive Customer care cum Application Engineer
Parle Global Technologies Pvt Ltd
MP/North India
09.2022 - Current
- From September 2022, I handled both sales and service
- From October 2024 to the present, I have been handling individual sales of counting lines and compression machines
- Managed the entire sales cycle from prospecting, solution presentation, negotiation, and closing deals
- Generated revenue through AMC contracts, spare parts, and consumables sales
- Conducted market research and competitor analysis to identify new opportunities and optimize sales strategies
- Led customer negotiations, pricing discussions, and ensured timely order closure
- Prepared sales reports, forecasts, and business proposals to track performance and plan future strategies
- Identified customer pain points and provided customized technical solutions, resulting in increased sales
Sr. Customer care & Support
Control Print Limited
KANPUR UP EAST
01.2018 - 10.2022
- Identified and capitalized on sales opportunities by understanding customer needs for CIJ, TIJ, and TTO printers
- Generated revenue through consumables, AMC, CAMP (Ink & Makeup), and spare parts, ensuring business growth
- Proactively identified potential equipment requirements, converting service leads into sales opportunities
- Promoted service contracts and consumables, enhancing customer retention and recurring revenue streams
- Conducted on-site training and technical demonstrations, showcasing product value to potential and existing customers
- Managed part requests and closed transactions under warranty, CAMP, or chargeable services, ensuring efficient service operations
- Led successful installations and commissioning of inkjet printers, ensuring seamless customer onboarding
- Performed scheduled preventive maintenance, driving customer satisfaction and increasing spare parts & consumables sales
- Collaborated with cross-functional teams to ensure smooth service-to-sales transitions and enhanced customer engagement
Service Engineer
Dynavac India Pvt Ltd
Delhi NCR
02.2016 - 01.2018
- Installation of machine like Inkjet printers, and heavy duty vacuum cleaner and Dust collectors
- Give demonstration on customer site
- Invite to customer for facility visit
- Sales consumables and spare parts
- Do preventive maintenance as per time schedule
- Make Good Relationship with customer for Future Business prospect
Education
B.E. - Electronics and Instrumentation
Rajeev Gandhi Technical University
Bhopal03.2013
12th - PCM
MPBSE
03.2008
10th - ALL
ASHOK H. S. SCHOOL
03.2006
Skills
- Revenue Generation
- Product Demonstration
- Technical Skills
- Sales & Business Development
- Customer Relationship Management (CRM)
- Communication & Interpersonal Skills
- Software & Digital Skills
- Post-Sales Support
- Market & Competitor Analysis
- Sales Target Achievement
- Software
- Technical Sales & Product Knowledge
- Business Development & Lead Generation
- Pipeline Management & Forecasting
- Collaboration with Cross-Functional Teams
- Spare Parts & Consumables Sales
- Report Preparation
- Customer Support
- MS Office
- Problem-Solving
- Organizational Skills
- Decision-Making
- Effective Communication
- Positive Attitude
- Teamwork and Collaboration
- Performance Evaluation
- Customer relationship
- Handle Pressure and manage
- Manage customer issues
Disclaimer
I declare that the foregoing information is correct & complete to the best of my knowledge and belief.
Languages
Bilingual or Proficient (C2), Bilingual or Proficient (C2)
Hobbies and Interests
- Playing cricket
- Reading books
Personal Information
- Date of Birth: 07/15/89
- Gender: Male
- Nationality: Indian
Timeline
Sr. Executive Customer care cum Application Engineer
Parle Global Technologies Pvt Ltd
09.2022 - Current
Sr. Customer care & Support
Control Print Limited
01.2018 - 10.2022
Service Engineer
Dynavac India Pvt Ltd
02.2016 - 01.2018
B.E. - Electronics and Instrumentation
Rajeev Gandhi Technical University
12th - PCM
MPBSE
10th - ALL
ASHOK H. S. SCHOOL
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