Avanish Kushwaha
Bangalore
Summary
Dynamic individual with hands-on experience in Operations and Marketing management, and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
6
6
years of professional experience
Work History
Senior Relationship Manager
ICICI BANK LIMITED
04.2022 - Current
- Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
- Completed analysis of transactional information to identify risk, trends and potential wary activity.
- Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
- Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.
- Enhanced team performance by mentoring relationship managers on best practices in client service, sales techniques, and product knowledge.
Relationship Manager, Banking Operations
ICICI BANK LTD
10.2020 - 03.2022
- Coordinate daily customer service operations.
- KYC Filling & Process.) Handling with all the ASSET & LAIBLITIES products of bank
- (Mortgages, personal loans, CASA , Fixed deposits, and NRI Services etc.) Interpreted and applied Anti-money Laundering Regulations to identify and Recommend Compliance Changes as Appropriate
- Conducted Due-Diligence Searches in various Third- party and Internal Database.
- Perform independent check of KYC information provided by front office
- Perform Periodic KYC reviews on risk based schedule.
- End to end management of client KYC process including across the business, compliance and operations.
- Complete KYC on boarding for new and pre-exiting customer by reviewing client documentation, vendor databases, and data entered into proprietary systems.
Lead Generator
Buy More
12.2018 - 01.2021
- Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
- Generated high-quality leads by researching and identifying potential clients through various online platforms.
Education
MASTERS OF BUSINESS AND ADMINSTRATION -
RAMAIAH INSTITUTE OF MANAGEMENT
Bangalore01.2020
Bachelor Of Accountancy - Accounting And Business Management
Jai Prakash Narayana University
Bihar06.2014
Skills
- Operations
- Client Relationship Management
- KYC ANALYST BANKING AND FINANCE
- BUSINESS DEVELOPMENT
- Team Management Customer Handling
- Marketing and Research
- Team Building
Websites
Accomplishments
- Best Employee Award For Customer Handling and Operations Support For Year 2021-2022.
- Awarded For The Highest Numbers of CASA And DEMAT Account Acquisitions For The Month Of May At ICICI BANK LTD 2021-2022.
- Awarded As Outstanding Performer For ASSETS Products in Month of August 2022.
- Awarded As strong Performer and Behavior Employee for 2 years in Row.
Languages
English
Hindi
Linkedin - Startdate
2018
Personal Information
Title: Marketing & Finance
Extracurricular Activities
Creative Director, Rotaract Club, 04/01/19, 06/01/20, Bangalore
Hobbies and Interests
- Playing Cricket
- Reading Newspaper
- Listening Music
Affiliations
Creative Leadership to drive change by Singapore institute of management
Timeline
Senior Relationship Manager
ICICI BANK LIMITED
04.2022 - Current
Relationship Manager, Banking Operations
ICICI BANK LTD
10.2020 - 03.2022
Lead Generator
Buy More
12.2018 - 01.2021
MASTERS OF BUSINESS AND ADMINSTRATION -
RAMAIAH INSTITUTE OF MANAGEMENT
Bachelor Of Accountancy - Accounting And Business Management
Jai Prakash Narayana University