Avinash Chandra

• Currently working as delivery Manager for Data & Messaging, Analytics team for HSBC north star project.
• Key responsibilities Include delivering data driven Hyper personalization experience though Proposed App.
• Ensure Data requirement for Mobile App are enabled for smooth and real time customer experience
• Leading Multi-market team for Enabling Message Build Across decision system systems like PEGA and VCX.
• Coordination with Tech teams and help manage robust data Repository/Platform, mostly on GCP platforms.
• Oversaw daily operations of delivery teams, ensuring timely completion of tasks and adherence to company policies.
• Managed resources effectively to avoid unnecessary delivery delays.
• Engaged customers to discuss business needs and explore opportunities to increase sales.
• Enhanced team performance by providing regular feedback, coaching, and training opportunities.
• Reporting to senior Leadership on Project Progress with timely escalation of issues.
• Unblocking impediments in delivery process.
• Acted as liaison between delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
• Managed risk assessment and mitigation strategies to protect project timelines and deliverables.

Global

• Part of global transformation team delivering , Managed and established Project management methodologies i.e. agile/waterfall methodology to ensure quality delivery and associated benefits.
• Managed and Maintained end to end delivery plan for project.
• Regular project status reporting, Update to steer co , senior leadership and sponsors.
• Highlighting project risks and mitigation to manage smooth delivery.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results
• Coordinated cross-functional teams and resolved conflicts, maintaining positive work environment throughout project lifecycle.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Conducted end to end change inpact analysis in order to establish reason for change and steps that we need to take to ensure maximum benefit

• Defined , Developed & initiated projects/programs.
• Planned, designed and scheduled phases for large waterfall projects.
• Managing Project KPI's and looking after benefits management & Performance monitoring for key initiatives.
• As part of Business Transformation team, lead change management programs impacting multiple geographies.
• Worked as Change champion managing change impact assessment and mitigation of risks.
• Key responsibilities included
• Managing senior business stakeholders and market leads.
• Managed Team of 20+ resources
• Orchestrated projects within strict time frames and budget constraints by solving complex problems and working closely with senior leaders.
• Identified plans and resources required to meet project goals and objectives.
• Facilitated clear communication between technical teams and non-technical stakeholders to prevent misunderstandings or delays in deliverables.

• Working as delivery lead responsible for end to end delivery and management of Project plan/road map, Budget Management, accountable for formulating delivery strategy along with business
• Ensured control mechanism is established to manage and intervene where there is scope creep, budget overrun, plan slippage and benefits.
• Adherence to Business Transformation Frameworks and waterfall Methodology.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Major Implementations/Projects
• Automation of Employee Banking services for organizations banking with HSBC.
• Premier Rebuild Credit Card Project across 10 Markets in ASP and Non-ASP
• Travel Card- multi market global implementation project providing customers with seamless application process and issuance of credit cards with special focus on travel segments.
• Account on boarding Project -Online KYC verification and validation during account opening journey. This project was aimed at providing customer with ease of document submission & verification and making entire process automated.
• Google Cloud Data Migration project

• Defining project scope, goals & deliverables in collaboration with senior management and stakeholders
• Interfacing with key stake holders from customer team for managing their core banking transformation programs
• Delivering implementation services like Current System Studies, Business Process Analysis/Definition, Product Mapping, Product Implementation, Business Process Improvement and Change management.
• Facilitated regular status meetings between business and IT departments.
• Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.

Major Implementations

• ALM Implementation
• AML integration with core banking
• MIS/ADF (Automated Data Flow), Regulatory Reporting to RBI.

• Worked as SME/ consultant to Project Team and Liaised with bank for their Banking requirements
• Lead development and migration teams, customization scope and documentation
• Oversaw UAT and requirement gathering.
• Responsible for Project Status update in terms of implementation & deliverables to steering committee and all stakeholders.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Reported on updates to project specifications and progress.
• Directed and supervised team of 20 engaged in customization and migration

• Executing Finacle implementations, writing complex business requirement to work in enterprise architecture of bank.
• Suggesting business processes flow across different systems which best utilize Finacle capabilities, suggesting best integration approaches across systems.
• Managed large and complex waterfall projects with Team size of 15 SMEs and Tech resources.
• Met project deadlines without sacrificing build quality or workplace safety
• Accelerated progress by continually reviewing performance, budgets and project timelines
• Provided fiduciary oversight to remain within budget constraints, recommending project adjustments where necessary

• Was responsible and accountable for managing end to end migration , Training implementation of core banking solution for one of leading banks in Kenya.
• Lead team of 15 techno functional resource in various areas such as database implementation, development and migration
• Part of complex solution implementation such as deployment of Forex module.
• With support from infosys and project team oversaw Training on Finacle to Senior Bank authorities and Branch Staff.
• Lead Business process definition discussion and responsible for articulating banking requirements.
• Performed dual role pf Business analyst and Managing project in parallel.
• Led project teams through design, construction and launch process.
• Modified and directed project plans to meet organizational needs.
• Met project deadlines without sacrificing build quality or workplace safety

• Coordinated with external stakeholders to align data migration scheduling to minimize business process disruptions.
• Assigned data migration roles and responsibilities for new projects to support successful execution of individual migration tasks.
• Led data migration projects, data file analyses and platform validation.
• Coordinated data migration activities for ongoing projects to confirm alignment of progress with prescribed timelines and execution milestones.
• Collaborated with internal teams and customer representatives to determine data migration requirements prior to accepting projects.
• Created data mapping documentation for use in migration efforts.
• Developed documentation, diagrams and specifications to meet project requirements and regulatory standards.

• Implementation of Finacle Lite in Victoria commercial Bank
• Lead Testing and UAT teams
• Training and post production support, Representation of project status and reports across various forums i.e.
• Gathered requirements for Customization and development of MIS reports
• Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
• Built and utilized reporting systems to keep customers and management in loop with latest information.
• Analyzed projects to determine resource requirements and procured necessary equipment and software.
• Updated customers and senior leaders on progress and roadblocks.
• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.

• End to end support during implementation and migration of Legacy software to Finacle 10.1(Islamic Banking).
• Managing software development project activities for multiple projects across all project phases, including initiation, planning, execution, monitoring, control and closure. Testing of Product modules and Customized modules in Finacle Version 10.1.
• Lead Business Process definition discussion with ANB Bank and branch staff.
• Established process and procedures to stream line day closing for bank.
• Provided personalized end-user training, offering education via in-person and online courses.
• Authored customized user manuals for specific system configurations, tailoring content to unique employee skill profiles.

• Part of Project technical team carrying out CBS Retail, Corporate migration of Finacle Version 7.0.16
• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
• Informed internal personnel and external stakeholders of project milestones.
• Developed clear specifications for project plans using customer requirements.
• Designed enhancements and updates for subsystems of end-user applications software running on local, networked and Internet-based platforms.
• Collaborated with management, internal and development partners regarding software application design status and project progress.

• Worked With internet banking team for customization of Various modules as per Banks requirement .
• Part of core migration team , completed migration of key UCO bank branches with customer base of 50k .
• Some of key high revenue branches migrated are Chennai main Branch , Pondicherry , Guntur , New Delhi Parliament branch)
• Conducted thorough reviews of operations to devise and deploy improvement strategies.
• Reviewed internal systems and organized training plans to address areas in need of improvement
• Collected, organized and modeled data using Finacle
• Restructured procedures through coordination with compliance director to create and execute projects
• Leveraged on-site observation and personal interviews to identify team and individual strengths
• Created and optimized records management strategies to coordinate and protect information
• Produced detailed and relevant reports for use in making business decisions