Avinash Dubey
Lucknow
Summary
Dynamic retail operations manager with proven success at DUA LIMA retail privet Ltd. Expertise in inventory management and customer service excellence, driving sales growth and enhancing operational efficiency. Skilled in team training and cash management, consistently achieving targets while fostering a positive shopping experience.
Overview
12
12
years of professional experience
Work History
Store Manager of Operations
DUA LIMA retail privet Ltd. (Mr.DIY)
Lucknow
03.2024 - Current
- Oversaw daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment processes efficiently.
- Developed staff schedules to optimize coverage during peak business hours effectively.
- Monitored sales performance and identified areas for process improvement regularly.
- Resolved customer complaints promptly to maintain high satisfaction levels in-store.
- Created weekly schedules for staff members according to business needs.
- Maintained records of daily transactions using point-of-sale systems.
- Reviewed financial statements including profit and loss reports.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Department Manager
Smart Bazaar (Reliance Retail)
Ayodhya
03.2022 - 12.2023
- Oversaw Food and Non-Food Departments, ensuring compliance and operational efficiency.
- Achieved sales targets while maintaining store profitability.
- Managed inventory processes, optimizing stock levels for maximum efficiency.
- Resolved customer complaints promptly, enhancing overall shopping experience.
- Implemented training programs to elevate customer service standards.
- Analyzed sales data to identify trends and improve product placement strategies.
- Led a team of 15 employees, ensuring timely completion of all tasks.
- Organized quarterly meetings with senior management to align departmental and corporate goals.
Warehouse and cash Manager
Spencer’s Retail Ltd
Lucknow
06.2018 - 12.2021
- Generated Purchase Orders, Invoice Receipts, and Goods Receipt Notes in SAP.
- Received all brand stock with manual verification of manufacturing dates and MRP.
- Managed daily receipt of stock for FMCG, staple goods, F&V, fashion, electronics, and home fashion.
- Coordinated distribution channels to streamline stock receiving processes.
- Managed daily warehouse operations to ensure efficient workflow and productivity.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Managed cash flow by overseeing daily transactions and reconciliations.
- Created and updated financial reports on frequent basis to present information to leadership teams.
- Conducted audits of cash registers to ensure accuracy and accountability.
- Oversaw Food and Non-Food Departments to optimize operations.
Warehouse Assistant
Big Bazaar (Future Group)
Lucknow
10.2013 - 05.2018
- Generated purchase orders (PO), invoice receipts (IRN), and goods receipt notes (GRN) in SAP.
- Executed manual verification of all brand stock, including manufacturing dates and MRP.
- Processed daily stock receipts for FMCG, staples, fruits and vegetables, fashion, electronics, and home fashion categories.
- Managed distribution channels to facilitate smooth stock reception.
- Organized inventory for efficient stock management and retrieval.
- Maintained cleanliness and safety standards throughout the warehouse areas.
- Implemented best practices for storage and arrangement of goods.
- Organized warehouse racks to ensure efficient storage of goods.
Education
Bachelor of Science -
Awadh University
Faizabad10+2 Pass -
UP BOARD
Allahabad, UP10th Pass -
UP BOARD
Allahabad, UPSkills
- Retail operations management
- Inventory management
- Loss prevention strategies
- Cash management
- Merchandising techniques
- Sales proficiency
- Customer service excellence
- Team training and supervision
- Forecasting and planning
Awards
- Three-time Best Supporting Employee of the Month in Future Group
- Aaj ka Arjun awarded by the store manager for best supply chain management
- Awarded by the business manager for excellent warehouse management at Spencer's Retail Ltd
Disclaimer
I hereby declare that the above information and particulars are true and correct to the best of my knowledge and belief
Languages
- English
- Hindi
Personal Information
- Father's name: Mr. Rampratap Dubey
- Date of birth: 05/26/93
- Gender: Male
- Marital status: married
Timeline
Store Manager of Operations
DUA LIMA retail privet Ltd. (Mr.DIY)
03.2024 - Current
Department Manager
Smart Bazaar (Reliance Retail)
03.2022 - 12.2023
Warehouse and cash Manager
Spencer’s Retail Ltd
06.2018 - 12.2021
Warehouse Assistant
Big Bazaar (Future Group)
10.2013 - 05.2018
Bachelor of Science -
Awadh University
10+2 Pass -
UP BOARD
10th Pass -
UP BOARD