Summary
Overview
Work History
Education
Skills
Certification
INTERNSHIP/PROJECT SUMMARY
Languages
Timeline
Generic
Jishnu Mohan

Jishnu Mohan

Summary

Dynamic retail operations manager with a proven track record at TELO, excelling in inventory management and team collaboration. Enhanced store efficiency through innovative training programs and data-driven decision-making, ensuring optimal stock levels and exceptional customer service. Goal-oriented and adaptable, committed to driving performance and achieving results.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Store Manager of Operations

TELO
Perumbavoor
05.2022 - 03.2023
  • Oversaw daily operations to ensure adherence to company policies and maintain operational integrity.
  • Monitored inventory levels and coordinated orders to ensure optimal stock availability.
  • Collaborated with team members to improve store efficiency and performance.
  • Developed training program for new staff on customer service standards and store procedures to enhance team performance.
  • Maintained updated records of product deliveries, returns, and damages.

Service Supervisor

VODAFONE INDIA
KURUPPAMPADY
07.2016 - 05.2018
  • Developed strong customer relationships through effective communication.
  • Maintained accurate records of service interactions to support data-driven decision making.
  • Managed inventory levels across multiple shops to ensure consistent product availability.

Education

MBA - Operations and Data Science

Presidency University
Bengaluru
01-2020

B.Com. - Finance and Taxation

CET College of Management, Science And Technology
Airapuram
01-2016

Intermediate - Physics, Chemistry, Mathematics, Computer science

Amrita Vidyalayam
Perumbavoor
01-2013

SSLC - Science, Mathematics and Languages

Amrita Vidyalayam
Perumbavoor
01-2011

Skills

  • Retail operations management
  • Inventory management
  • Inventory control
  • Data analysis
  • Social media promotion
  • Team collaboration
  • Adaptability
  • Goal-driven

Certification

  • 1. Worked for 2 years at Vodafone India Ltd.
  • 2. Participated in training programs at Mi Lifestyle direct selling company.
  • 3. Completed training on the PDCFA program.
  • 4. Attended a seminar on “Artificial Intelligence: 2020” at Presidency University.
  • 5. Conducted research on Mobile Number Portability as a BCOM project.
  • 6. Conducted research on factors affecting the delivery system of online food delivery during my MBA.
  • 7. Research officially published in The IUP Journal of Supply Chain Management, IJSCM (Vol. XVII, No. 2, June 2020), titled “The Influence of Various Factors on Online Food Delivery Services.”

INTERNSHIP/PROJECT SUMMARY

Internship done @ eSTORES Travel Global, Full Company Name & Website eSTORES Travel Global & www.estoresglobal.com, Internship duration 11th June 2019 to 8th August 2019, Internship Role Marketing Executive, Company Profile E Stores is a company which have a reach over 27 countries and hence have a wide network of operation. Two of the main portals of the company includes Education and Travel. While considering travel, this portal offers the people an opportunity to earn money, to be an Entrepreneur, to create employment opportunities and other benefits. One of the important and unique specialization of this portal is that, it is a government-controlled portal and everything done here is with the government interests.

Learnings

1. Learnt how to approach clients to market the product.

2. Learnt about the market and how people react to the portal.

3. Gain knowledge of how requirements are received, analysed and solution is designed.

4. Learnt a lot about the Indian Travel Industry.

5. Got a chance to be in a conversation with lots of people from different areas and of different age groups.

Languages

English
Proficient (C2)
C2
Malayalam
Native
Native
Tamil
Beginner
A1

Timeline

Store Manager of Operations

TELO
05.2022 - 03.2023

Service Supervisor

VODAFONE INDIA
07.2016 - 05.2018

MBA - Operations and Data Science

Presidency University

B.Com. - Finance and Taxation

CET College of Management, Science And Technology

Intermediate - Physics, Chemistry, Mathematics, Computer science

Amrita Vidyalayam

SSLC - Science, Mathematics and Languages

Amrita Vidyalayam
Jishnu Mohan