Avinash Tripathi
5/101 Ganga Kuti Vipul Khand Gomati Nagar Lucknow
Summary
Looking to work for an organization that provides me the opportunity to improve my skills and knowledge to grow along with the organization objective.
Professional with strong background in business management and strategic planning. Skilled in driving growth, optimizing operations, and leading cross-functional teams to achieve organizational goals. Adept at identifying market opportunities, fostering collaboration, and adapting to evolving business landscapes. Known for integrity, reliability, and results-driven approach.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Regional Business Head
Rana Hospital PVT.LTD.
Purvanchal , Bihar, Nepal (Remote)
10.2025 - Current
- Led regional sales strategies to enhance market penetration and customer engagement.
- Developed and implemented training programs for sales teams to improve product knowledge and selling techniques.
- Analyzed market trends and competitor activity to inform strategic decision-making and operational adjustments.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Delivered impactful presentations at industry events, showcasing company offerings while strengthening professional networks.
- Fostered a culture of continuous improvement driving operational excellence throughout the organization.
- Mentored junior staff members in sales techniques, negotiation skills, territory planning, time management, among other relevant topics.
Regional Business Head
Synergy Super Specialty Hospital & Cancer Institute Gorakhpur
Purvanchal , Bihar, Nepal (Remote)
07.2023 - 10.2025
- Directed regional business strategies to enhance market presence and patient engagement.
- Collaborated with clinical teams to optimize patient care pathways and treatment options.
- Analyzed market trends to identify growth opportunities within oncology services.
- Implemented training programs for staff to ensure adherence to operational standards and best practices.
- Established partnerships with local healthcare providers to expand referral networks and service offerings.
- Monitored performance metrics to drive continuous improvement in business operations and service delivery.
- Led cross-functional initiatives aimed at enhancing efficiency and reducing operational costs across regions.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Managed a high-performing team of sales representatives, providing coaching, training, and performance evaluations.
- Led regular team meetings to review performance metrics, discuss challenges, share best practices, and celebrate successes.
- Delivered impactful presentations at industry events, showcasing company offerings while strengthening professional networks.
- Enhanced customer satisfaction rates through exceptional account management and prompt resolution of issues.
- Expanded the regional market share with targeted customer acquisition strategies and strategic partnerships.
- Developed inaugural incentive performance plan, motivating staff, and achieving increase in sales.
- Mentored junior staff members in sales techniques, negotiation skills, territory planning, time management, among other relevant topics.
- Optimized inventory levels by forecasting demand trends and collaborating closely with supply chain partners.
- Consistently met or exceeded annual performance targets by developing and executing a strategic business plan for the region.
- Directed credentialing process for new users and reappointment for staff applications, privilege delineation and credential authorization.
- Negotiated favorable contract terms with key suppliers, securing cost savings without compromising quality or delivery times.
- Managed supply and equipment inventory for business according to forecasts and needs.
- Aggressively pursued new business opportunities leading to increased revenue generation within the region.
- Leveraged knowledge of local markets effectively positioning our products against competitors.
- Introduced new CRM software that streamlined customer interactions while increasing sales team efficiency and effectiveness.
- Implemented data-driven decision making to monitor KPIs, adjust tactics, and achieve ambitious sales targets.
- Collaborated with cross-functional teams to develop innovative products tailored to regional market needs.
- Fostered a culture of continuous improvement driving operational excellence throughout the organization.
- Developed and executed successful marketing plans for product promotion and increased brand visibility.
- Streamlined operations by identifying inefficiencies, implementing process improvements, and reducing costs.
- Boosted regional sales by implementing effective business strategies and fostering strong client relationships.
- Conducted thorough market research to identify potential growth areas and stay ahead of industry trends.
- Established effective communication channels between management and staff to ensure alignment on corporate objectives.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Achieved highest contribution among regions (20%) increasing share of high-profit sales and opening new service stations.
Area Sales Manager North and North East
Medtech Remedies Pvt. Ltd.
Lucknow, India
06.2020 - 06.2023
- Sales and service of Imaging, Surgery, Treatment, Hygiene, Sterilization, Restorative products.
- Dealer Management
- Installation of Dental Chairs, Piezo Surgery, Autoclaves, Extra Oral equipments - OPG and CBCT, Intra Oral X-ray machines at customer site as well as performing the preventive maintenance.
- Demonstrating products and user training to the customer.
- Diagnosing and resolving the customers' issues by visiting client's place and through on call support/remote sessions.
- Documentation of all installation and maintenance work carried out.
Senior Sales and Service Engineer, Technical Support
Skanray Dental Technologies Pvt. Ltd.
Bangalore & Lucknow, India
11.2015 - 02.2020
- Sales and service of imaging, Surgery, Treatment, Hygiene, Sterilization, Restorative products
- Handling the tasks of installing the Dental chairs, Mectron Piezo surgery, Autoclaves, OPG and CBCT, X-ray machines.
- Giving product demonstration and training to the customer.
- Diagnosing and resolving the customers' issues by visiting client's place and through on call support/remote sessions.
- Documentation of all installation and maintenance work carried out.
- Conducted on-site training for clients, enhancing user proficiency with advanced dental technologies.
- Diagnosed and resolved equipment malfunctions, minimizing downtime and improving service response times.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Sales and Service Engineer
Mectron Dental India Pvt Ltd
Gandhinagar & Ahmedabad, India
07.2010 - 04.2012
- Handling the tasks of installing the (Anthos, Victor, Dabi, and Siger) Dental Chairs, Mectron Piezo Surgery, Light cure ultrasonic scalers and Air polishing units, (Euromed and Trident) Autoclaves, extra oral equipment's (Myray, Trident) OPG and CBCT, Intra Oral sensors and lops at customer site as well as performing the preventive maintenance.
- Delivering products demonstration and user training to the customer.
- Diagnosing and resolving the customers' issues by visiting client's place and through on call support/remote sessions.
- Documentation of all installation and maintenance work carried out.
- Streamlined service operations by optimizing workflow processes, improving response times to client inquiries.
- Contributed valuable insights during product development meetings, leading to improvements that enhanced user experience.
- Negotiated contract terms with customers, securing mutually beneficial agreements that resulted in long-lasting partnerships.
- Increased repeat business by fostering long-term relationships with key accounts through exceptional service delivery.
- Expedited resolution of service-related issues by coordinating closely with various departments such as supply chain management and logistics teams.
- Identified and supported resale opportunities to achieve sales plans.
- Developed and implemented pursuit plans for opportunities within assigned key accounts.
- Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits.
- Presented technical presentations to clients to explain product features and benefits.
- Organized product demonstrations and trial installations of equipment to promote products.
Education
MBA - Marketing Management And Research
IIBM Institute of Business Management
Delhi, India09-2015
MBA - Six Segma Belt
IIBM Institute of Business Management
Delhi, India09-2015
B. E - ML
DSI/VTU Belgaum
Belgaum, India01-2015
Diploma - EC
BSF IT/DTE Bangalore
Bangalore, India01-2010
PUC - Science
UP Board Allahabad
Allahabad, India01-2006
SSLC - Science
UP Board Allahabad
Allahabad, India01-2004
Skills
- Market Research
- Analysis
- Operations management
- Positive attitude
- Territory management
- Teamwork
- Reliability
- Multitasking Abilities
- Team leadership
- Hiring and training
- Goal setting
- Training and development
- Recruitment and hiring
- Business analysis
- Emergency response
- Administration and reporting
Languages
English
Hindi
Bhojpuri
Advanced (C1)
Timeline
Regional Business Head
Rana Hospital PVT.LTD.
10.2025 - Current
Regional Business Head
Synergy Super Specialty Hospital & Cancer Institute Gorakhpur
07.2023 - 10.2025
Area Sales Manager North and North East
Medtech Remedies Pvt. Ltd.
06.2020 - 06.2023
Senior Sales and Service Engineer, Technical Support
Skanray Dental Technologies Pvt. Ltd.
11.2015 - 02.2020
Sales and Service Engineer
Mectron Dental India Pvt Ltd
07.2010 - 04.2012
B. E - ML
DSI/VTU Belgaum
Diploma - EC
BSF IT/DTE Bangalore
MBA - Marketing Management And Research
IIBM Institute of Business Management
MBA - Six Segma Belt
IIBM Institute of Business Management
PUC - Science
UP Board Allahabad
SSLC - Science
UP Board Allahabad
Traveling, Reading Book , Leasing Bhakti Songs
- 🌍 Traveling – Builds adaptability, cultural awareness, and problem-solving skills in diverse environments.
- 📚 Reading Books – Encourages continuous learning, critical thinking, and intellectual curiosity.
- 🎶 Listening to Bhakti Songs – Cultivates mindfulness, emotional balance, and focus, supporting resilience in the workplace.
💡 t through devotional music”) so it blends seamlessly with your professsections?