Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Avni Thakkar

Digital Media Specialist
Hyderabad

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
years of professional experience
3
years of post-secondary education

Work History

Google operation center
Hyderabad

Digital Media Specialist
02.2022 - 02.2023

Job overview

  • Monitored budget and adjusted advertising activities to improve ROI.
  • Helped clients develop website portals and social media pages to promote businesses.
  • Determined and supported keyword selection, audience targeting, audience retargeting and remarketing.
  • Researched and developed new campaigns across multiple channels.

IBM
Hyderabad

Centralized Technical Support
08.2020 - 01.2022

Job overview

  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Knoah solutions
Hyderabad

Customer Support Executive
01.2019 - 08.2020

Job overview

  • Built strong relationships with field operations team to support business development opportunities and improve service.
  • Listened to customers' questions and concerns to provide answers or responses.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.

Education

Gujarati High School
Hyderabad

BBA from Marketing
06.2014 - 05.2017

University Overview

Pursued Intermediate in Gayatri Junior college in MEC stream.

Skills

Keyword optimization

undefined

Accomplishments

Was awarded employee of the month 4times.

Won "WOW" awards for excellence in transactions.

Always exceeded the target in receiving CSATS.

Interests

Travelling

Team sports

Dancing

Timeline

Digital Media Specialist

Google operation center
02.2022 - 02.2023

Centralized Technical Support

IBM
08.2020 - 01.2022

Customer Support Executive

Knoah solutions
01.2019 - 08.2020

Gujarati High School

BBA from Marketing
06.2014 - 05.2017
Avni ThakkarDigital Media Specialist