Avuta Karunakar

Last mile Operations: Operational process, strategy, cost, data analysis, mentor and train staff

• Traveled to over 5 locations per week to manage each Branch and perform reviews of individual Branch manager, shift in-charges and employees.
• Developed processes to save on costs and prevent losses.
• Built and maintained relationships with local vendors, suppliers and partners to maximize delivery productivity of Biker and vehicle.
• Led weekly meetings with stakeholders to review progress, address challenges and drive timely task completion.
• Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
• Collaborated with cross-functional teams to align operations with corporate objectives.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Trained new employees on proper protocols and customer service standards.

• Defined strategic goals to drive resource allocation, capability requirements and budgeting activities
• Conducted emergency preparedness training to reduce fear, anxiety and losses that accompany disasters during season time of Flipkart,
• Amazon offers
• Efficiently and effectively identified and solved all problems that impacted direction of business (Pickup to Process, Connection to Hub)
• Introduced new methods, practices and systems to reduce turnaround time of Vehicles from pickup to Hub location
• Set clear goals to monitor targets and offered real-time input on performance and motivation
• Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands

• Developed monthly and daily production output plans to deliver on customer service and financial metrics
• Developed SLA's for carriers and logistics providers, meeting defined requirements through daily management and process improvements
• Trained new team members by relaying information on company procedures and safety requirements.
• Coordinated driver dispatch to accomplish daily delivery requirements
• Coordinated with operators to boost unloaded miles and reduce empty miles by 20%
• Monitored and reported on transportation costs and properly filed shipping documents
• Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries

• Created documents of load plans, cargo cleanliness inspections and transportation processes
• Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups
• Maintained excellent attendance record, consistently arriving to work on time
• Planned loads according to cargo specifics and overall policies and regulations
• Directed ground crews in loading and unloading of aircraft cargo or baggage
• Maintained high success rate in correct and safe handling of explosives and other special cargo
• Handled cargo management and safety processes and managed palletizing and special cargo procedures