Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Awanty Basnet

Lead Cabin Attendant
Chennai
Awanty Basnet

Summary

Accomplished Flight Attendant offering over 7 years in Indigo Airline. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Energetic and multilingual flight attendant with dynamic customer service skills.Poised,personable and dedicated to team-driven environment.known for excellent customer relations and welcoming attitude.

Overview

7
years of professional experience
5
years of post-secondary education

Work History

Indigo Airlines
Chennai

Lead Cabin Attendant
08.2015 - Current

Job overview

  • Verified aircraft and passenger compliance with policies, regulations and safety guidance.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
  • Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.

Education

Loreto Convent
Darjeeling

High School Diploma
03.2009 - 03.2011

Bhawanipur Education Society College
Kolkata

Bachelor of Arts from English Honours
05.2011 - 05.2014

Skills

    First aid intervention

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Timeline

Lead Cabin Attendant

Indigo Airlines
08.2015 - Current

Bhawanipur Education Society College

Bachelor of Arts from English Honours
05.2011 - 05.2014

Loreto Convent

High School Diploma
03.2009 - 03.2011

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Awanty BasnetLead Cabin Attendant