Ayush Meena
New Delhi
Summary
Dynamic professional with a strong background in order management and problem-solving. Skilled in SAP and QuickBooks, consistently achieving high accuracy in invoice processing and pricing support while collaborating effectively across teams.
Overview
5
5
years of professional experience
Work History
Pricing and Ordering Support
British Telecom
Gurugram, Haryana
01.2025 - Current
- Delivered end-to-end pricing support through accurate quote preparation and input validation.
- Managed complete order lifecycle, coordinating with Sales, Service Delivery, Engineering, and Billing teams.
- Monitored progress against SLAs, tracking milestones and escalating risks as necessary.
- Performed data audits while maintaining comprehensive documentation of pricing and communications.
Finance Operations Associate
Openreach
Gurugram, Haryana
07.2021 - 12.2025
- Processed and verified over 200 invoices monthly, achieving 98% payment within net 30 terms.
- Collaborated with vendors to resolve payment discrepancies and purchase order issues.
- Coordinated with Procurement to address pricing and shipping concerns promptly.
- Maintained customer satisfaction by efficiently resolving product issues and complaints.
- Executed error corrections, including rebills and misapplied payments, ensuring financial accuracy.
Business Associate
Teleperformance
Gurugram, Haryana
10.2020 - 03.2021
- Resolved customer inquiries and issues efficiently, enhancing overall service quality.
- Utilized CRM software to manage and track customer interactions effectively.
- Maintained accurate records of customer feedback and service requests to inform improvements.
- Executed administrative tasks including filing and data entry to support operational efficiency.
Education
Bachelor in Human Resource Management -
College Of Vocational Studies, Delhi University
11-2020
Skills
- Pricing support
- Invoice processing
- Problem solving
- CRM software
- Order management
- Experience in SAP and QuickBooks for billing work
- Pursuing a Professional Certificate Program in Business Analytics and Consulting in association with PwC
Timeline
Pricing and Ordering Support
British Telecom
01.2025 - Current
Finance Operations Associate
Openreach
07.2021 - 12.2025
Business Associate
Teleperformance
10.2020 - 03.2021
Bachelor in Human Resource Management -
College Of Vocational Studies, Delhi University