Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hobbies
Hobbies
Generic

Azharudeen s

BBA Business magement
Coimbatore,TN

Summary

Being over 8 year of dedicated professional experience in E- commerce logistics operation.Proven leader in operations management with a track record of enhancing team performance and customer satisfaction at Amazon Transportation Service Private Limited. Skilled in coaching and mentoring, with a knack for stakeholder management and fostering customer obsession. Demonstrated success in improving productivity and implementing strategic project management strategies.

Overview

9
9
years of professional experience
2
2
Certificates

Work History

Channel Team Lead

Amazon Transportation Service Private Limited
08.2021 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Directed and supervised team of UTR and OTR Associates engaged in process delvopement
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Increased customer satisfaction by ensuring timely completion of task and adherence to high-quality standards.

Delivery Station Supervisor

Amazon Transportation Private Limited
09.2018 - 07.2021
  • Streamlined scheduling processes for increased staff productivity and reduced labor costs.
  • Conducted regular audits of facilities and equipment to maintain operational readiness and compliance with safety standards.
  • Managed daily operations for a smooth-running station environment, ensuring timely service to customers.
  • Assisted in the recruitment process, selecting qualified candidates who contributed positively to the team dynamic.

Process Associate

Amazon Transportation Service Private Limited
05.2016 - 08.2018
  • Managed multiple tasks simultaneously, ensuring timely completion of all assignments.
  • Participated in regular team meetings, contributing valuable insights toward process enhancements.


Delivery Associate

Amazon Transportation Service / Dominos Pizza
09.2015 - 04.2016
  • Delivered packages to customer doorsteps and business offices.

Education

Bachelor of Arts - BBA

Bharathiyar University
Coimbatore, India
05.2021

Skills

Operations Management

Certification

Go Getter Award Q1 - 2024

Timeline

Go Getter Award Q1 - 2024

01-2024

Channel Team Lead

Amazon Transportation Service Private Limited
08.2021 - Current

Best Supervisor Award Amazon Prime Art (PP)

07-2020

Delivery Station Supervisor

Amazon Transportation Private Limited
09.2018 - 07.2021

Process Associate

Amazon Transportation Service Private Limited
05.2016 - 08.2018

Delivery Associate

Amazon Transportation Service / Dominos Pizza
09.2015 - 04.2016

Bachelor of Arts - BBA

Bharathiyar University

Hobbies

Travel and Exploring new place,Playing Cricket

Hobbies

Travel and Exploring new place,Playing Cricket

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Azharudeen sBBA Business magement