Badveli Mounika
System Engineer
Bengaluru,KA
Summary
Site Reliability Engineer(SRE) with over 3 years of experience in ensuring the stability, performance, and data integrity of business-critical systems. Proficient in SQL and Unix for deep-dive debugging, root cause analysis (RCA), and database troubleshooting. Expert in automating manual processes and optimizing infrastructure to maintain high availability. A proactive problem-solver dedicated to enhancing system resilience, streamlining deployments, and maintaining high data quality standards through rigorous incident management and technical support.
Overview
4
4
years of professional experience
Work History
Systems Engineer
Infosys
03.2022 - Current
- Proactive Monitoring & Visualization: Engineered real-time monitoring solutions using Grafana and Kibana to track application health, shifting the support model from reactive to proactive and increasing system uptime.
- Incident & SLA Management: Led end-to-end incident management for high-priority production issues, minimizing business impact and ensuring 99.9% SLA compliance.
- Database & Data Validation: Utilized Advanced SQL to execute ad-hoc queries and validate backend data integrity, supporting critical wealth management application functions.
- Infrastructure & Automation: Optimized system administration tasks via Unix shell scripting, automating log analysis and reducing manual troubleshooting efforts.
- Root Cause Analysis (RCA): Spearheaded RCA investigations for backend batch job failures, implementing preventive measures that significantly reduced recurring production defects.
- Disaster Recovery & Deployment: Managed Disaster Recovery (DR) support and environment validation while overseeing seamless release deployments and post-production validation.
- Technical Documentation: Authored Standard Operating Procedures (SOPs) for recurring technical issues, enhancing team knowledge transfer and reducing Mean Time to Resolve (MTTR).
- Cross-Functional Leadership: Facilitated technical discussions and daily stand-ups with global stakeholders to align support activities with business availability targets.
Education
Master of Computer Applications -
Sri Venkateshwara University
04.2024
Skills
Unix
SQL developer
SSMS
JIRA
Confluence
Service now
Timeline
Systems Engineer
Infosys
03.2022 - Current
Master of Computer Applications -
Sri Venkateshwara University