Summary
Overview
Work History
Education
Skills
Websites
Training
Certification
Hobbies and Interests
Languages
Timeline
Generic
BARUN DAS

BARUN DAS

KOLKATA

Summary

I'd like you to please provide workable solutions, looking for an area of Information Technology, in a company whose values and goals are in conjunction with my own values and skill set. Possess specialized skills in process optimization, data analysis, and workflow management. Excel in communication, problem-solving, and time management, ensuring seamless operational flow and enhanced team collaboration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Process Associate

Genpact
Hyderabad
02.2024 - Current
  • Conducted daily process reviews to identify areas for improvement and increased efficiency.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Conducted internal audits for process improvement initiatives.
  • Maintained detailed records of quality tests, inspections, and audits for regulatory compliance and review.

BDA

Think & Privet Limited -Byjus
Kolkata
07.2023 - 09.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Recognized by management for providing exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

B.Tech (MAKAUT) - Computer Science

Budge Budge Institute Of Technology
Kolkata
07-2023

H.S (WBCHSE) -

Naktala High School
01.2019

S.E (WBBSE) -

Naktala High School
01.2017

Skills

  • MS OFFICE
  • Structured query language (SQL)
  • PYTHON
  • POWER BI
  • HTML
  • CSS
  • Software Development Life Cycle (SDLC)
  • Process Improvement
  • Process Analysis
  • Report Analysis
  • Analytical Skills
  • Analytical Thinking

Websites

Training

QSPIDER & JSPIDER

Certification

  • EUPHORIAGENX, 2022-05-08, 2022-10-09
  • NICE, 2019-04-01, 2019-06-30
  • GENARATIVE AI - BEGINNER -GENOME GENPACT

Hobbies and Interests

  • Tablya Badya
  • Designing
  • Reading Books
  • Watching Series

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Timeline

Process Associate

Genpact
02.2024 - Current

BDA

Think & Privet Limited -Byjus
07.2023 - 09.2024

B.Tech (MAKAUT) - Computer Science

Budge Budge Institute Of Technology

H.S (WBCHSE) -

Naktala High School

S.E (WBBSE) -

Naktala High School

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BARUN DAS