Basavaraj M
Bangalore
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
11
11
years of professional experience
Work History
Branch Head
IDFC FIRST BANK Ltd
06.2019 - Current
- Operations:/ Banking Branch operations and Customer Service Business Development: Branch Book growth and Profitability, TPP and Assets products .
- Marketing / Customer service: Ensuring the calendar wise Activity Branch service area, Like apartments, ets Customer acquisition through referrals & Cross Sale of asset products
- Lead the team and planning activates and adherence to the requirements as per the KYC norms prescribed by RBI/BANK
- Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
- Mentored junior staff members, cultivating a culture of continuous learning and development.
- Managed risk by ensuring adherence to regulatory requirements and internal policies.
- Implemented service improvements to enhance sales cycle.
- Complied with regulatory guidelines and requirements.
- Increased overall annual sales by incorporating several quality process improvements within branch.
Branch Sales Manager
Equitas Small Finance Bank Ltd
09.2016 - 03.2018
- Operations: Handling team and Branch Acquisition NTB customer CASA, cross sell the third-party products, Ensuring team productivity Managing the branch sales and motivate and training the team for new concepts, Co-ordination &integrity with Operations Department (HO)
- Approvals and maintaining MIS Business Development: Initiating &Organizing Training programs for marketing executives and branch staff
- Explaining products and services and assisting customer with other bank needs Marketing / Customer service: Ensuring the calendar wise Activity Branch service area Customer acquisition through referrals & Cross Sale of asset products
- Lead the team and planning activates and adherence to the requirements as per the KYC norms prescribed by RBI/BANK
- HR Activity: Ensure attendance and leave records are kept properly at the branch
- Monitor Dress code, behavior &proper discipline are maintained at the branch
- Recommending transfers &tracking performance of the staff at branch
- Recruitment and training and development
Business Relationship Manager
YES BANK LTD
11.2014 - 09.2016
- Acquisition NTB customer CASA, cross sell the third-party products like Life insurance, Asset products OD, CC and PL, Home loan, Credit cards and all financial products from the team members Acquisition high value current accounts Trade and forex accounts Explaining products and services and assisting customer with other bank needs
Business Development executive
ING VYSYA BANK LTD
11.2013 - 11.2014
- Acquisition NTB customer CASA, cross sell the third party products like Life insurance, Asset products OD, CC and PL, Home loan, Credit cards and all financial products
Education
MBA -
Sambhram Academy of Management Studies, Bangalore
B.com -
Gulbarga University
KPSSS MANVI 01.2011
Diploma in Office Management (DOM) (Ms-Office, Photoshop, PageMaker & Tally 9.0) -
Class XII -
Department of Pre-University Education, Karnataka
01.2008
Class X -
Karnataka Secondary Education Examination Board
01.2005
Skills
- Operations Management
- Compliance Management
- Staff Development
- Sales management
- Recruitment and hiring
- Customer relationship development
- Team Building Leadership
- Revenue Generation
Languages
English
Kannada
Hindi
Telugu
Maritalstatus
Married
Address
No,1/2 14ht cross, Nandini Layout, Bangalore, Karnataka, 560096, Pothnal - AT-POST - Pothna, Tq-Manvi, Dist- Raichur, Raichur, Karnataka, 584143
Personal Information
Gender: Male
Extracurricular Activities
Successfully completed 2 years in National Service Scheme (NSS), 2008-2010 Participated in Mantra-09 Corporate Quiz, 2009 in Gangavathi Participation in a National Conference “Quality Enhancement at Higher Education by Student Involvement “conducted by the SAMS, Bangalore on 27, 28 September 2012 Participated in Business Quiz, 2013 in SAMS Bangalore
Projects
Geojit financial service limited, Sindanur, Karnataka, Feb 2013 - Feb 2013 Kogunti power limited, Raichur, Karnataka, Aug 2012 - Sep 2012
Disclaimer
I do hereby declare that the particulars of Information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.
Timeline
Branch Head
IDFC FIRST BANK Ltd
06.2019 - Current
Branch Sales Manager
Equitas Small Finance Bank Ltd
09.2016 - 03.2018
Business Relationship Manager
YES BANK LTD
11.2014 - 09.2016
Business Development executive
ING VYSYA BANK LTD
11.2013 - 11.2014
MBA -
Sambhram Academy of Management Studies, Bangalore
B.com -
Gulbarga University
Diploma in Office Management (DOM) (Ms-Office, Photoshop, PageMaker & Tally 9.0) -
Class XII -
Department of Pre-University Education, Karnataka
Class X -
Karnataka Secondary Education Examination Board
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