Microsoft Office
Kishore Saravanan
Coimbatore
Summary
Strong and decisive operations and customer service leader with excellent analytical, organizational, team building and planning skills. Maintains an uncompromising focus on high quality standards and bottom-line profit improvement. Effective technical and communication abilities.
Overview
7
7
years of professional experience
Work History
Branch Head
Aakash Educational Services Limited
03.2021 - 01.2025
- Assessed employee performance and developed improvement plans.
- Enhanced branch output rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol.
- Achieving branch sales target and working on operations parameters.
- Taken care of Sales & Operations, Accounts, Customer Services, Vendor Management, Marketing, Accounts Payable and Cash management.
- Coordinating with Regional office and Head office for smooth operations.
- Business Plan, Target Setting and Marketing Budget Allocations, Vendor Payment Processing, Daily Collection Report and Purchase management.
- Handling documentations and legal agreement process.
Business Development Executive
Think and learn private Limited
02.2020 - 02.2021
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Identified business development challenges and customer concerns for proactive resolution.
- Developed, maintained and utilized diverse client base.
Relationship Manager
AccServ Software Private Limited
02.2018 - 02.2020
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Take care of the customers satisfication.
Education
SSLC - SSLC
Dr. P.G.V Matriculation Higher Secondary School
HSC - Accounts And Commerce
Ramakrishna Mission Vidyalaya
Bachelor of Arts - Accounts And Commerce
KG College of Arts & Science
MBA - Business Administration
Sri Krishna College of Technology
Skills
Team Management
Operations management
Sales management
Branch operations management
Decision-making
Sales development
Communications
Customer Management
Vendor Management
Multitasking
Marketing
Software
Leadsquared
Salesforce
SAP
ERP
Quicksight
Accomplishments
- Repeatedly received recognition from superiors for excellence in service.
- Achieved 3 times start performer award in South Zone competitions for Sales and Management.
Timeline
Branch Head
Aakash Educational Services Limited
03.2021 - 01.2025
Business Development Executive
Think and learn private Limited
02.2020 - 02.2021
Relationship Manager
AccServ Software Private Limited
02.2018 - 02.2020
HSC - Accounts And Commerce
Ramakrishna Mission Vidyalaya
Bachelor of Arts - Accounts And Commerce
KG College of Arts & Science
MBA - Business Administration
Sri Krishna College of Technology
SSLC - SSLC
Dr. P.G.V Matriculation Higher Secondary School