Basudha Pansari

1. Business expansion

· Research and identify new channels for sourcing business.

· On boarding potential partners as an alternative channel for sourcing business.

· Develop and implement partnership plans to achieve business objectives and growth, ensuring customer satisfaction.

2. Cross function coordination

· Fostering and maintaining strong relationships with existing partners, ensuring quick closure of their concerns.

· Working closely with internal teams to ensure successful partnership execution and alignment with business objectives.

· Coordination with BSG, IT, FI team to ensure end to end integration with the partner.

3. Performance management

· Develop and manage budget and forecasts for partnership channel across various products.

· Effective communication regarding major changes related to business.

· Conducting sessions with on ground teams to sensitize about the opportunity and structure of the partner.

· Track and analyze partnership performance providing insights and recommendations to optimize business.

4. Compliance and regulations

· Ensuring proper approval are in place before going live with partners

o 1. Business and commercial alignment

o 2. Product and feature training

o 3. Tech signoff

o 4. Legal sign off

o 5. COT signoff

· Ensuring adherence to compliance and proper on boarding of partners.

· Ensuring partnership activity to comply with regulatory requirements and internal policies.

· Prompt response on any on ground issue highlighted by stakeholders.

5. Other activities

· Creative and maintaining strategic presentation for senior management.

· Preparing BRD and CMC for projects and process enhancement.

· Making EDM and flow charts for partnership and on ground communication.