BASURAJ POOJARI
HSR sector 3
Summary
I am a motivated professional with experience in sales, customer service, and e-commerce operations. I have a strong history of meeting targets, leading teams, and closing B2B deals. I am skilled in managing client relationships, solving problems, and ensuring customer satisfaction. With excellent communication and negotiation skills, I am dedicated to helping businesses grow and improving operations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
19
19
years of post-secondary education
Work History
Client Onboarding Expert
Shopdeck
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
L1 Process
Startek
08.2023 - 01.2024
- Customer service process for Flipkart
- Delivered consistent CSAT of 92%
- Promoted as aux SME
- Managed a team of 15 CSE
Marketing Executive
Hook and Hatchet
04.2022 - 12.2022
- E-commerce operations and sales
- Managed end-to-end e-commerce operations and sales
- Closed B2B sales via IndiaMart
Operator
Ananya Manpower Solution Pvt Ltd
06.2021 - 03.2022
- Manufacturing and production operations
- Managed manufacturing operations for fiber optic cables
- Achieved production targets
Education
Diploma in Electrionics
Agnel Polytechnic
Margao Goa 04.2001 - 08.2020
HSSC - undefined
Damodar Higher Secondary School
SSC - undefined
New Era High School
Skills
Client Relationship Management
Timeline
Client Onboarding Expert
Shopdeck
01.2025 - Current
L1 Process
Startek
08.2023 - 01.2024
Marketing Executive
Hook and Hatchet
04.2022 - 12.2022
Operator
Ananya Manpower Solution Pvt Ltd
06.2021 - 03.2022
Diploma in Electrionics
Agnel Polytechnic
04.2001 - 08.2020
HSSC - undefined
Damodar Higher Secondary School
SSC - undefined
New Era High School
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