Summary
Overview
Work History
Education
Skills
Timeline
Generic

BASURAJ POOJARI

HSR sector 3

Summary

I am a motivated professional with experience in sales, customer service, and e-commerce operations. I have a strong history of meeting targets, leading teams, and closing B2B deals. I am skilled in managing client relationships, solving problems, and ensuring customer satisfaction. With excellent communication and negotiation skills, I am dedicated to helping businesses grow and improving operations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
19
19
years of post-secondary education

Work History

Client Onboarding Expert

Shopdeck
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

L1 Process

Startek
08.2023 - 01.2024
  • Customer service process for Flipkart
  • Delivered consistent CSAT of 92%
  • Promoted as aux SME
  • Managed a team of 15 CSE

Marketing Executive

Hook and Hatchet
04.2022 - 12.2022
  • E-commerce operations and sales
  • Managed end-to-end e-commerce operations and sales
  • Closed B2B sales via IndiaMart

Operator

Ananya Manpower Solution Pvt Ltd
06.2021 - 03.2022
  • Manufacturing and production operations
  • Managed manufacturing operations for fiber optic cables
  • Achieved production targets

Education

Diploma in Electrionics

Agnel Polytechnic
Margao Goa
04.2001 - 08.2020

HSSC - undefined

Damodar Higher Secondary School

SSC - undefined

New Era High School

Skills

Client Relationship Management

Timeline

Client Onboarding Expert

Shopdeck
01.2025 - Current

L1 Process

Startek
08.2023 - 01.2024

Marketing Executive

Hook and Hatchet
04.2022 - 12.2022

Operator

Ananya Manpower Solution Pvt Ltd
06.2021 - 03.2022

Diploma in Electrionics

Agnel Polytechnic
04.2001 - 08.2020

HSSC - undefined

Damodar Higher Secondary School

SSC - undefined

New Era High School
BASURAJ POOJARI