Batte Shalini
Hyderabad
Summary
Detail-oriented Senior Process Executive with expertise in accounts receivable and proactive process analysis. Committed to enhancing efficiency and accuracy in billing and claims management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Process Executive
Cognizant Technology Solutions
Hyderabad
01.2023 - 02.2026
- Reviewed and corrected charge errors, enhancing accuracy of billing process.
- Validated coding (CPT, HCPCS, ICD-10, modifiers) and resolved discrepancies.
- Prevented denials and underpayments through proactive analysis.
- Audited team work, provided feedback, and ensured compliance.
- Assigned tasks and improved processes to enhance efficiency.
- Supported Accounts Payable (AP) with invoice validation and processing.
- Performed 2-way matching and verified PO, supplier, and invoice details.
- Maintained trackers and resolved PO/invoice discrepancies, improving client relations.
- Ensured accurate documentation, tax details, and system updates.
- Processed work orders and trained new joiners on SOPs, ensuring smooth onboarding.
Senior Claims Associate
Optum Global Solutions
Hyderabad
12.2021 - 10.2022
- Followed up on outstanding claims with Medicare, Medicaid, and commercial payers to facilitate timely payments.
- Managed AR based on aging (30/60/90/120+ days).
- Resolved denials (coding, auth, timely filing, COB) and ensured resubmission.
- Documented follow-ups and coordinated with teams to expedite claim resolution.
Trainee Process Consultant
Hindhuja Global Solutions
Hyderabad
02.2020 - 10.2021
- Analyzed denial reasons, identifying trends to inform process improvements.
- Managed resubmissions, ensuring accurate corrections and documentation for compliance.
- Maintained high-quality scores; recognized as top performer.
- Tracked claims from submission to payment, escalating issues to ensure timely resolution.
Education
Bachelors of Commerce - Accounts
Ideal Degree College For Women
Hyderabad05-2019
Skills
- Process Optimization
- Data Analysis
- Accounts receivable
- Excel
- Time Management
- Task prioritization
- Multitasking Abilities
- Team management
- Organizational skills
- Attention to detail
- Communication
- Teamwork and collaboration
- Active listening
- Adaptability
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Accomplishments
Recognized as Top Performer at Cognizant for excellence in quality and target achievement.
Certification
Certified and Trained in SAP MM with hands-on training
Timeline
Senior Process Executive
Cognizant Technology Solutions
01.2023 - 02.2026
Senior Claims Associate
Optum Global Solutions
12.2021 - 10.2022
Trainee Process Consultant
Hindhuja Global Solutions
02.2020 - 10.2021
Bachelors of Commerce - Accounts
Ideal Degree College For Women