Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Bhagyashri Chavan

Bhagyashri Chavan

Senior Customer Service Executive
Kalamboli

Summary

Top-notch Customer Service Executive with outstanding listening and team collaboration skills. Bilingual and dedicated to finding effective solutions to problems.

Overview

8
8
years of professional experience

Work History

Senior Customer Service Executive

Computer Age Management Services Pvt Ltd
08.2023 - Current
  • Improved customer satisfaction by addressing and resolving complex customer inquiries promptly and accurately.
  • Managed escalated customer issues with diplomacy and professionalism, often turning challenging situations into positive outcomes.
  • Responded to customer inquiries and queries to provide thorough and speedy resolutions.

SUD Life
08.2020 - 09.2023

CRM

ICICI Lombrd
10.2018 - 01.2020

CRE

Vodafone India Ltd
05.2016 - 08.2018

Education

B.Com Completed in Year 2011

SSC (10th) From Mumbai University in 2006

HSC (12th) From Mumbai University in 2008

Skills

Problem Solving

Customer Satisfaction

Adaptive nature

Positive Demeanor

Computer Skills

Product and service knowledge

CRM Software

Software

MS-CIT

Tally ERP 9

Typing 30 wpm

Timeline

Senior Customer Service Executive

Computer Age Management Services Pvt Ltd
08.2023 - Current

SUD Life
08.2020 - 09.2023

CRM

ICICI Lombrd
10.2018 - 01.2020

CRE

Vodafone India Ltd
05.2016 - 08.2018

B.Com Completed in Year 2011

SSC (10th) From Mumbai University in 2006

HSC (12th) From Mumbai University in 2008

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Bhagyashri ChavanSenior Customer Service Executive