Business development-Exploring newer segments, industry and domain for insurance in-particular D & O, CGL, Product Liability, Cyber risk & Commercial Crime liability, Trade Credit, Surety & Performance Bonds.
Technical Advise & expertise- having expertise in HAZOP, HAZAN AND HAZID analysis.
Having Expertise in Risk analysis using various Technical tools- Risk assessment-Risk mitigation.
Gap analysis- Policy auditing-advising on total foolproof insurance management including Proper Sum Insured.
Claims Management- handling claims with technical approach towards the cause and its analysis including RCA.
Advised senior management on facilities needs and delivered ongoing operational support.
Monitored staff performance and developed improvement plans.
Managed crisis situations, mitigating risks and maintaining business continuity during challenging periods.
Reviewed and revised operational policies, aligning procedures with best practices and regulatory requirements.
Conducted risk assessments, mitigating potential issues before they impacted business operations.
Monitored market trends to adapt strategies, keeping the company competitive in a dynamic industry.
Handling legal and arbitration.
Handling in queries and objection and providing assistance in CLASS ACTION SUITS.
AREA MANAGER• HEAD KARNATAKA & GOA
ICICI PRUDENTIAL LIFE
01.2005 - 12.2009
SALES AND BUSINESS DEVELOPMENT, UNDERWRITING HEALTH & CLAIMS MANAGEMENT.
Maintained positive, professional working environment to optimise staff and customer satisfaction.
Evaluated employee performance, identifying high potentials for leadership roles and succession planning.
Motivated sales staff to continuously improve strategies through competitions and personalised coaching plans.
Acted as a key point of contact for all operational issues within the area, resolving problems quickly and efficiently.
Conducted regular performance reviews with team members, setting clear objectives and addressing any areas for improvement.
Prepared detailed reports on area performance, presenting findings to senior management for strategic decision-making.
Led, trained and coached employees to consistently meet and exceed target KPIs.
Lecturer
JSS Pharmacy College
Mysore
01.2004 - 12.2004
Worked as Lecturer at JSS Pharmacy College, Mysore.
RESEARCH ASSOCIATE•CLINICAL TRIALS- PRODUCT DEVELOPMENTESTABLISHING CLINICAL EFFICACY
Hoffmann-la-Roche
Detroit, USA
01.1999 - 12.2003
Hoffmann-la-Roche, is based at Basle, Switzerland, they are known as vitamin people as all vitamins are their research product, so also Benzodiazepines and many more anti-cancer drugs EPO-erythropoietin in particular.
Attended conferences to learn about new research and present findings.
Coordinated with senior researchers to design research methodologies, ensuring adherence to project objectives.
Managed research projects, overseeing timelines, budgets, and resource allocation for optimal outcomes.
Provided technical support for experimental setups, enhancing the efficiency of research activities.