Bharath Moorthi
Chennai
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Senior Process Associate
Sutherland global services Pvt Ltd - Amazon SPS
Chennai
04.2021 - Current
- Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
- Analyzed data and created reports for senior management.
- Provided direction and guidance to junior associates on complex tasks.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Maintained positive working relationship with fellow staff and management.
- Maintained responsibility for all inquiries, concerns and complaints, resolving matters effectively and to satisfaction of customers.
Education
Bachelor of Science - Chemistry
SRM Institute of Science And Technology
Chennai 04-2020
Skills
- Calculations and analysis
- Year-end processing
- Staff mentoring and coaching
- Data entry
- Reporting and documentation
- Client confidentiality
- Verbal and written communication
- Presentations
- Production deadline management
- Workflow management
- Workflow design
Languages
English
Proficient
C2
Tamil
Proficient
C2
Japanese
Beginner
A1
Timeline
Senior Process Associate
Sutherland global services Pvt Ltd - Amazon SPS
04.2021 - Current
Bachelor of Science - Chemistry
SRM Institute of Science And Technology