Bhavana Shah
Mumbai
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Hardworking and enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Sales Coordinator
Housing.com
Mumbai, India
2018 - Current
- Produced tables, pivot reports, and charts for use in key decision-making processes.
- Generated reports each month covering data.
- Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
- Determined data retention parameters based on organizational requirements.
- Strong key between internal and external stakeholders.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Backoffice Executive
Religare Securities Ltd.
Mumbai
02.2014 - 01.2018
- Operations
- Handling A/C opening [KYC Dept] for Equity & Currency Segment
- Preparing MIS and PPT
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers..
- Clarified customer issues and determine root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Back office Executive
Asian Business Exhibition & Conferences Ltd
Mumbai
07.2013 - 02.2014
- Operations
- To solve client queries and provide them with stall details
- To prepare Invoice & to send Payment Receipt
- Follow up on payments with clients and maintain payment sheets.
- Providing all Promotional material to clients
- Preparing Meeting Report
- Developed and updated calendars to schedule team and customer meetings.
Sales Coordinator & Executive
Religare Securities Ltd.
Mumbai
03.2010 - 01.2013
- Operations and Sales Coordinator
- Preparing MIS
- Making business presentations for the Zone
- Handling A/C opening [KYC Dept] for Equity & Currency Segment and handling Demat Dept.
- Confirmation Calls to clients for their trading done on a particular date.
- Improved productivity by increasing customer communication and responding to feedback.
Executive
Angel Broking Ltd.
Mumbai
05.2008 - 03.2010
- Operations and Admin
- Handling all Admin & HR activities, giving induction training to new joinees, conducting their Induction Test, maintaining daily attendance and solving all queries of Employees
- To process the joining kit and creation of Employee Code for New joinees
- Provide them Back office password and their well-come kits
- To solve clients queries and take their queries feedback from CSO [Central Support Office in Mumbai]
- Delivered clerical support by handling range of routine and special requirements.
Education
B.Com -
- Class: B.Com
- Percentage: First Class
- Board: Pune
H.S.C -
- Class: H.S.C
- Percentage: Distinction
- Board: Pune
S.S.C -
- Class: S.S.C
- Percentage: First Class
- Board: Pune
Skills
- MS Office, V-Lookup, Pivots, Tally 72, Internet Explorer, Outlook
- Persuing Data Analysis course from BIS (Boston Institute of Analysis)
- Interpersonal communication skills
- Customer Relations
- Strong enthusiasm
Additional Qualification
Learnt Japanese Language from SIFL and given 4 exams from SIFL Institute and 3rd level [Sankyu] From JALTAP University [Japanese Language Teachers Association of Pune]
Personal Information
- Gender: Female
- Marital Status: Married
- Date of Birth: 10/17/88
Personal Strength
Excellent communication skills, Resourceful, Problem-solving attitude, Good learner, Self-Motivated, Desire to learn & grow, Adaptability.
Hobbies and Interests
Reading, Traveling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Coordinator - Housing.com
2018 - Current
Backoffice Executive - Religare Securities Ltd.
02.2014 - 01.2018
Back office Executive - Asian Business Exhibition & Conferences Ltd
07.2013 - 02.2014
Sales Coordinator & Executive - Religare Securities Ltd.
03.2010 - 01.2013
Executive - Angel Broking Ltd.
05.2008 - 03.2010
Marathawada Mitramandal College of Commerce - B.Com,
Marathawada Mitramandal College of Commerce - H.S.C,
Muktanagan English School - S.S.C,
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