Bhavesh Pokharna
Hyderabad
Summary
Results-driven Salesforce Developer with over 6 years of expertise in designing, building, and optimizing comprehensive Salesforce solutions for enterprises in finance, aviation, and services. Proficient in developing scalable applications using Apex, Lightning Web Components, and Flows, while driving automation, integrations, and DevOps practices. Collaborative experience with cross-functional teams to transform complex business requirements into user-friendly, impactful solutions that enhance adoption, efficiency, and overall customer experience. Committed to leveraging technical skills and industry knowledge to deliver innovative solutions that meet evolving business needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technical Consultant
Salesforce
Hyderabad, Telangana
10.2023 - Current
- Directed design and implementation of scalable Salesforce solutions across sales, service, and data cloud, influencing architecture decisions and establishing implementation standards.
- Conducted thorough root cause analysis and implemented effective hotfixes within end-to-end incident management framework to enhance system reliability.
- Architected and reviewed Apex LWC flow and integration solutions to ensure compliance with security standards and governor limits.
- Assisted engineering teams with mentorship and coaching. Conducted code reviews to improve code quality. Facilitated technical walkthroughs to enhance team understanding of projects.
- Implemented improvements to CI/CD pipelines and release processes, leveraging SFDX, Jenkins, and GitHub Actions for accelerated deployment cycles.
- Engaged with product QA and support teams to outline acceptance criteria and validation plans, enhancing the quality of release processes.
Salesforce Developer
Xebia - Appcino Pvt Ltd
Jaipur, India
10.2021 - 10.2023
- Developed and implemented Salesforce solutions through Apex, LWC, and REST integrations, ensuring alignment with client objectives.
- Designed and implemented automated workflows with flow triggers and tailored frameworks to streamline approval processes.
- Led the design and review of comprehensive test cases. Oversaw execution of unit tests to ensure quality. Coordinated peer code reviews to enhance deployment robustness.
- Streamlined deployment processes through CI/CD pipelines (SFDX, Jenkins, Git), achieving significant reductions in deployment errors.
- Engaged with business users to troubleshoot defects and implement effective solutions during post-deployment support.
Junior Salesforce Developer
N. V. Data Systems
Remote, India
01.2020 - 10.2021
- Mastered Salesforce fundamentals, focusing on configuration, automation tools, and basic Apex development.
- Contributed to application architecture by working alongside senior developers on Apex classes, triggers, Lightning components, and Visualforce.
- Created user-friendly flows and automated processes to optimize business workflows.
- Conducted comprehensive data imports and cleansing operations using data loader and import wizard to enhance database reliability.
- Engaged with business users to identify needs and deliver intuitive enhancements that improve user experience.
- Resolved user issues and debugged Apex errors to enhance system functionality and reliability.
- Analyzed and implemented Salesforce development best practices while mastering governor limits and sharing/security models.
Skills
- Sales Cloud
- Service Cloud
- Data Cloud
- Experience Cloud
- Salesforce Admin
- Salesforce App Builder
- Apex
- Lightning Web Components
- Visualforce
- SOQL
- SOSL
- JavaScript
- HTML5
- CSS3
- Automation
- Flows
- Process Builder
- Approval Processes
- Platform Events
- Trigger Frameworks
- Scheduled Apex
- REST APIs
- SOAP APIs
- External Services
- OAuth 20
- Named Credentials
- Java Spring Boot
- Postman API Testing
- Data Loader
- Data Import Wizard
- ETL concepts
- Large Data Volumes
- Governor Limit Optimization
- Change Sets
- SFDX
- Jenkins
- Git
- GitHub Actions
- CI/CD Pipelines
- Version Control
- Packaging
- Apex Unit Testing
- Test Classes
- Debug Logs
- Developer Console
- Error Handling Strategies
- Workbench
- VS Code
- Jira
- Confluence
- Agile/Scrum Methodologies
- Lucidchart for Architecture Diagrams
Certification
- Salesforce Platform Developer I
- Salesforce Platform Developer II
- Salesforce Administrator
- Salesforce Service Consultant
- Salesforce Sales Consultant
- Salesforce Data Cloud Consultant
- Salesforce Platform App Builder
- Salesforce AI Specialist
- Salesforce AI Associate
- Salesforce Associate
Project
Satya MicroCapital Ltd -
Designed and implemented a complete Loan Origination System in Salesforce using Apex, Triggers, and Lightning Web
Components (LWC).
• Integrated Aadhaar, PAN, and eNACH services through REST APIs for secure and seamless KYC and mandate
authentication.
• Built reusable LWCs following SLDS to ensure responsive and accessible UI/UX across devices.
• Configured Flows, Approval Processes, and Validation Rules to streamline onboarding and reduce manual errors.
• Leveraged Custom Metadata Types and Trigger Frameworks for scalable and configurable business logic.
• Optimized SOQL queries to handle large data volumes while staying within governor limits.
• Improved onboarding efficiency and reduced loan approval TAT by 30
LeaseWorks -
Spearheaded the migration from legacy systems to a fully customized Salesforce CRM platform.
• Developed a Visualforce-Apex application integrated with dashboards for real-time sales and service insights.
• Developed a Lightning Web Component (LWC) for the new registration process, simultaneously establishing an
Experience Cloud user in the backend and implementing a check to determine if the user already existed as a Lead,
triggering automatic lead conversion where applicable. (LWC) for the new registration process, automatically creating
an Experience Cloud user in the backend and adding logic to detect existing leads and trigger lead conversion.
• Designed a Contact-Us feature that enables users to raise issues directly with the support team, including functionality
to upload screenshots for smoother issue resolution. enabling users to communicate issues directly with support teams,
including screenshot upload functionality.
• Implemented a feature allowing users to download their payment summaries as PDF files by generating a backend
Visualfo as PDF files by generating a backend Visualforce (VF) page.
LeaseWorks – Aviation Asset Lifecycle Lease Compliance
• Built a Salesforce-based aviation asset management platform to centralize aircraft data, documents, and lease
contracts.
• Automated lease compliance checks and aircraft return workflows using Apex, Flows, and Platform Events, cutting
return costs by 25
• Developed Batch Apex and Asynchronous Apex jobs to process large contract data volumes.
• Designed RESTful APIs with Java Spring Boot for real-time integration between Salesforce and external aviation
systems.
• Applied OAuth 2.0 and Named Credentials to ensure secure integrations.
• Implemented DevOps best practices with Jenkins CI/CD pipelines, Git-based version control, and managed package
deployments.
• Enhanced user experience with dashboards, custom reports, and record-triggered flows to track compliance KPIs.
Timeline
Technical Consultant
Salesforce
10.2023 - Current
Salesforce Developer
Xebia - Appcino Pvt Ltd
10.2021 - 10.2023
Junior Salesforce Developer
N. V. Data Systems
01.2020 - 10.2021