Summary
Overview
Work History
Education
Skills
Timeline
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Bhavik Gandhi

Bhavik Gandhi

Sr. Business Analyst
Chandigarh

Summary

I’m a client-first Business Analyst with 5+ years of experience helping businesses transform complex needs into customized, scalable solutions across the eLearning, rental, and marketplace industries.

As a key Sales POC and product expert for ready solutions like YoKart, YoCoach, VivoCabs, and YoRent, I’ve delivered over 200 demos, scoped numerous implementations, and partnered with cross-functional teams to align real customer pain points with actionable product enhancements.

My sweet spot lies at the intersection of client empathy, product insight, and solution design—making me a natural fit for roles in Product Management, Customer Success, and Solution Consulting. Whether it’s structuring functional documentation, delivering impactful demos, or providing roadmap-level feedback, I thrive on turning client conversations into business outcomes.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Senior Business Analyst

Ablysoft Pvt. Ltd.
11.2020 - Current
  • Managed inbound leads, conducted discovery calls, and followed up to close deals.
  • Understood and documented client custom requirements and collaborated with senior analysts and team leads to craft tailored proposals.
  • Delivered live product demos of platforms like YoKart, YoCoach, VivoCabs, YoRent to prospective clients across international markets.
  • Created detailed business documents: BRDs, HRDs, Proposals, WBS, Estimation Sheets.
  • Worked with cross-functional teams to ensure timely and accurate proposal submissions.
  • Maintained lead statuses, updated CRM with notes and progress reports as per company guidelines.
  • Acted as the liaison between clients and post-sales teams to ensure project success and client satisfaction.
  • Gathered and relayed client feedback for product improvements to the development and marketing teams.
  • Contributed to internal process improvements for better lead conversions.
  • Successfully met and exceeded assigned revenue targets (10X of salary).


Key Skills

  • Business Requirement Gathering & Documentation
  • Pre-sales & Proposal Writing (RFPs, RFIs, Estimations)
  • CRM & Leads Pipeline Management
  • Product Demonstrations & Presentations
  • Strategic Thinking & Market Analysis
  • Cross-functional Coordination
  • Excellent Verbal & Written Communication
  • Client Relationship Management
  • Knowledge of E-commerce, Marketplaces, CMS, On-demand Portals

Research Associate

Unimrkt Research Pvt. Ltd.
03.2020 - 11.2020
  • Conduct primary research through CATI and CAWI surveys as part of the core research team.
  • Collect, organize, and analyze data from both primary and secondary sources to support strategic research initiatives.
  • Utilize industry-standard data collection tools such as ZoomInfo, InsideView, and Hoovers; perform LinkedIn mapping of C-level executives.
  • Conduct in-depth research on emerging technology topics including Intelligent Supply Chains, and CRM platforms like Salesforce.
  • Gained expertise in identifying NAICS codes across various industries and applying this knowledge for company profiling and segmentation.

Education

MBA - Sales And Marketing

IILM University
Gurgaon, India
04.2001 -

Bachelor of Commerce - Commerce

Punjab University
Chandigarh, India
04.2001 -

Skills

  • Zoho CRM / HubSpot CRM
  • Agile methodology
  • Requirements gathering
  • Software development lifecycle
  • Process development
  • MS Office Suite (Word, Excel, PowerPoint)
  • Google Workspace
  • Project Management Tools (Trello, ClickUp, Jira)
  • Microsoft Power BI
  • Web learning in Excel at Expert level from Udemy
  • SQL course at intermediate level
  • Knowledge of R and Python
  • Google AdWords certified by Google
  • IoT MOOC Course
  • Entrepreneurship MOOC Course

Timeline

Senior Business Analyst

Ablysoft Pvt. Ltd.
11.2020 - Current

Research Associate

Unimrkt Research Pvt. Ltd.
03.2020 - 11.2020

MBA - Sales And Marketing

IILM University
04.2001 -

Bachelor of Commerce - Commerce

Punjab University
04.2001 -
Bhavik GandhiSr. Business Analyst