Professional Summary and Areas of Expertise: MBA, Marketing, Information Technology & Computer Science Professional with diverse experience in Lead Generation, All Presales Activities, Appointment Generation, International Marketing campaigns, Proposal writing, Team Handling, Client Relationship Management, Existing Accounts Handling, Accounts Farming, Up-selling, International Business Development (US & Canada). Key Accounts Management, skills in relationship management, experience in practical applications of Client Retention, Effective presentation and training to corporate C level from across the globe. Successful negotiation of agreements, customer engagement, Employee management, Product Training, Lead Development, New Business Development, inside sales, Go to Market Strategies, brand promotion, advertisements, exhibitions, represented Company in various Business conferences related to latest trends in Industry at PAN India Level. Managing Client relations.
Client Servicing
undefined·Implementing of ATS and HRMS Software tools, training HR teams how to effectively using the software and preparing reports, proposals writing, taking care of existing clients and make sure client relation is handled professionally.
·Got client appreciation by helping them and achieving more than the targets allotted.
·Managed accounts and provided complete customer satisfaction through training, Functional technical support and follow up to provide for client’s future requirement. Received several monthly and quarterly awards for best performance in client management and target achievements.