DYLAN FERNANDES
Mumbai
Summary
Dynamic professional with proven ability to build and maintain strong client relationships while delivering exceptional customer service. Result-driven with commitment to excellence, adaptability, and continuous improvement.
Experienced with identifying market opportunities and driving business growth. Utilizes strategic thinking and effective negotiation skills to establish beneficial partnerships. Track record of leading successful business development initiatives and fostering collaborative team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Business Development Manager
Perch Technologies
Mumbai
09.2024 - Current
- Identify potential prospects, develop and execute strategic plans to achieve sales targets and expansion of customer base.
- Partner with customers to understand business needs and objectives with strong focus on customer delivery and implementation, along with price and contract negotiations.
- Hands-on experience in understanding requirements and selling audio-visual, IT peripherals, networking, security, routing, and other backend equipment.
- Experience working with major OEMs such as HP, Dell, Cisco, Microsoft, Poly, Logitech and others.
- Extensive experience in IT infrastructure products, including networking and AVBRI products, data centre solutions, and IP telephony solutions.
- Strong understanding of networking components, video conferencing systems, audio-visual systems & conference management systems.
Account Manager
Anand Rathi Digital Wealth Limited
Mumbai
05.2023 - 08.2024
- Develop and implement strategies to expand client base and achieve growth target
- Building strong relationships with existing clients and partners
- Understanding the needs and ensuring client satisfaction
- Account opening support and Documentation related to investments support to Business Development Managers
- Giving portal training to empaneled Partners
- Re-engaged customers from dormant accounts, increasing revenue.
- Identified prospective customers and evaluated market potential.
- Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
- Communicated with customers to immediately determine and resolve problems, avoiding escalation.
Sales Intern
IIFL Securities
Mumbai
05.2022 - 06.2022
- Lead Generation
- Opening DEMAT accounts once confirmed by the client.
- Achieving monthly targets
Education
Post Graduate Diploma - Management Studies, Marketing
Durgadevi Saraf Global Business School
01.2023
Bachelor of Commerce - undefined
Nirmala Memorial Foundation College
01.2021
HSC - undefined
Nirmala Memorial Foundation College
01.2018
SSC - undefined
Our Lady of Remedy High School
01.2016
Skills
- Communication
- Analytical Thinking
- Operations
- Client Servicing
- Sales and Negotiation
- Teamwork
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Decision-making
- Business development
Accomplishments
- Over achieved 3rd Quarterly targets after joining Perch Technologies and got rewarded with incentives.
- Activated dormant accounts by getting regularly monthly business from those dormant customers.
- Winner of Nirmala College Talent Competition, “Ad-Mad Show” (2020)
- Achieved more than 1 Cr worth of business from joining Perch till present.
- Secured 1st place in Football in ‘Versus’, held at Durgadevi Saraf Global Business School (2022)
Certification
- Zoom Sales Foundation - Certified Professional Sales Person
- HP Poly Sales Specialist
- HP Poly Video Sales Specialist
- HP Poly Voice Sales Specialist
- HP Poly Headset Fundamentals
LANGUAGES
English & Hindi
Timeline
Business Development Manager
Perch Technologies
09.2024 - Current
Account Manager
Anand Rathi Digital Wealth Limited
05.2023 - 08.2024
Sales Intern
IIFL Securities
05.2022 - 06.2022
Bachelor of Commerce - undefined
Nirmala Memorial Foundation College
HSC - undefined
Nirmala Memorial Foundation College
SSC - undefined
Our Lady of Remedy High School
Post Graduate Diploma - Management Studies, Marketing
Durgadevi Saraf Global Business School